Can't figure out why my brand is specifically not allowed to sell on Amazon
Hello,
There are thousands of herb grinders listed on Amazon for sale. Literally thousands. There are new ones listed everyday, such as the Pax grinder: https://www.amazon.com/PAX-Grinder-Ergonomic-Aluminum-Medium/dp/B0CMSN5FM7
And there are brands such as Santa Cruz Shredder, that have been successfully selling on Amazon for years. For years.
However, whenever I try and list my herb grinders, my account gets suspended as drug paraphernalia. I sell almost the exact same device. I am clear with my intended use of the product. I don't use any flagrant language or give any reason why my products can't be sold on Amazon.
I have appealed the issue so many times. So many times. Every time I am told to supply documentation. And I do. I've sent over invoices, screen shots of where I'm purchasing some of the grinders from, everything I can think of. I show the registered trademark that shows it's intended for tobacco. I made a small manual with a clear description of its intended use. I have been doing everything possible just so I can sell on Amazon like all these other brands. It's simply not fair why my products get removed.
I was successfully selling for about a year or so. When my listings would get removed, I would appeal the removal and ask why to try and figure out what I am specifically doing wrong. I mean, look at these thousands of grinder brands that have been selling for years. Look at all these new brands! So why are my listings different than all these others? I ask. But I keep getting a boilerplate response. Until one day my account was suspended.
All appeals go nowhere. No one can tell me what I'm doing wrong. No one can tell me why these brands are allowed, but I'm not.
Today, I received the noticed the funds in my account will not be dispersed because Amazon says I have been acting deceptively. How is that fair? How is it fair to now withhold my money when you obviously allow some brands to sell these same products on Amazon, while preventing others.
All I want is fair chance at selling on Amazon like all the other herb grinder brands. Please, will someone reasonable look at the situation and help me out. I just want to be able to sell my products on Amazon like: Santa Cruz Shredder, Kingtop, Kozo, ZigZag. The list is endless.
Please. All I'm asking for is some support in figuring out why my account is not allowed to sell these products, while these other businesses have been given the OK.
Last but not least. I'd like someone to take a look at the funds disbursement that was declined. This whole ordeal is unfair.
I just want a fair chance. Allowing some brands to sell but not others is simply unfair.
Thank you
Can't figure out why my brand is specifically not allowed to sell on Amazon
Hello,
There are thousands of herb grinders listed on Amazon for sale. Literally thousands. There are new ones listed everyday, such as the Pax grinder: https://www.amazon.com/PAX-Grinder-Ergonomic-Aluminum-Medium/dp/B0CMSN5FM7
And there are brands such as Santa Cruz Shredder, that have been successfully selling on Amazon for years. For years.
However, whenever I try and list my herb grinders, my account gets suspended as drug paraphernalia. I sell almost the exact same device. I am clear with my intended use of the product. I don't use any flagrant language or give any reason why my products can't be sold on Amazon.
I have appealed the issue so many times. So many times. Every time I am told to supply documentation. And I do. I've sent over invoices, screen shots of where I'm purchasing some of the grinders from, everything I can think of. I show the registered trademark that shows it's intended for tobacco. I made a small manual with a clear description of its intended use. I have been doing everything possible just so I can sell on Amazon like all these other brands. It's simply not fair why my products get removed.
I was successfully selling for about a year or so. When my listings would get removed, I would appeal the removal and ask why to try and figure out what I am specifically doing wrong. I mean, look at these thousands of grinder brands that have been selling for years. Look at all these new brands! So why are my listings different than all these others? I ask. But I keep getting a boilerplate response. Until one day my account was suspended.
All appeals go nowhere. No one can tell me what I'm doing wrong. No one can tell me why these brands are allowed, but I'm not.
Today, I received the noticed the funds in my account will not be dispersed because Amazon says I have been acting deceptively. How is that fair? How is it fair to now withhold my money when you obviously allow some brands to sell these same products on Amazon, while preventing others.
All I want is fair chance at selling on Amazon like all the other herb grinder brands. Please, will someone reasonable look at the situation and help me out. I just want to be able to sell my products on Amazon like: Santa Cruz Shredder, Kingtop, Kozo, ZigZag. The list is endless.
Please. All I'm asking for is some support in figuring out why my account is not allowed to sell these products, while these other businesses have been given the OK.
Last but not least. I'd like someone to take a look at the funds disbursement that was declined. This whole ordeal is unfair.
I just want a fair chance. Allowing some brands to sell but not others is simply unfair.
Thank you
70 replies
Seller_Hi7wbO2Kbo6bl
Drug paraphernalia is prohibited.
Just because you see many many sellers getting away with it does not mean it is a good idea or that you have the right to break policy just because others are.
They may be caught out, they may not. It does not matter to you.
Seller_nRFmxiQg4EGrw
Yes, because Amazon can swat them down only so fast; there are so many people wanting to violate the policies they agreed to when they signed up for their account that even if Amazon catches most of them right away, many will slip through the cracks.
Do you really seriously think that your "herb grinder" is NOT drug paraphernalia? What other "intended use" are you so clear about?
Yep, just like it's unfair when the trooper pulls you over for speeding, when other cars are going just as fast.
Seller_kGCxUe8TFG4IT
This is simply not the case. Santa cruz shredder and others have been selling for years without penalty. Many others, too.
If the issue was solely about not being able to catch up with so many rule breakers, eventually these listings would get removed. They posts so many new grinder listings, some of them would eventually get removed. But they aren't, which means they are given the Ok.
"Yep, just like it's unfair when the trooper pulls you over for speeding, when other cars are going just as fast."
That's a not a fair metaphor. It would be like if were were racing in a competition and I got pulled over because my car is illegal, but we're all driving identical cars.
Seller_nRFmxiQg4EGrw
Perhaps you should post a link to this item that is available that is so similar to yours. Then perhaps we can see if you are trying to sell a prohibited item, or if you are trying to deceive your customers.
Seller_kGCxUe8TFG4IT
With all due respect, I don't want to convince you. I've mentioned the brand names multiple times if you want to go take a look. There are many listings.
I was hoping an Amazon employee/mod would see this and help figure things out because it's obviously unfair.
All I want is to sell my grinders like these other companies are allowed to.
It's unfair. That's it.
Seller_rI7BZIczK8iAC
You are not the only one. While for some months we had no more "herb grinders" in the forum, there were times with several identic threads daily. Use the search bar on top, put the time filters on the left to 2-3 years and read.
Seller_m1K2JgvKy48rx
@Seller_nRFmxiQg4EGrw@Seller_kGCxUe8TFG4ITthe reason others get away with it is because they have over 250 points and 6 months straight...and if they have 500, 700, or even a perfect 1000 health rating... amazonAmazon will not care....just like ringside calling le royRoy hand wraps, ringside brand... even amazon invited ringside to vendorcentral and amazonAmazon is buying it from ringside and selling it themselves... amazonAmazon and ringside are both violating a huge brand policy but since Leroy did not complain , AMAZON is violating it's own policies...
let me look at your health score and I am sure it is still 200 or maybe 220 at most... you need to get high sales and the policy does not have to be a big deal...
when someone has a score of 1000 that means they sell 200 x 200 in 180 days = meaning 40,000... do you pull in 40,000 orders in 6 months? no you do not... so they pick on the small businesses.
Seller_SJRMV3s4mNrFA
Yes, it CAN be used for marijuana...and other leafy dried herbs like parsley, Cilantro, etc... Did you know that cigarette rolling papers can also be used to roll cigarettes using TOBACCO? Amazing, isn't it?
Seller_nRFmxiQg4EGrw
Then why are you calling it "Herb Grinder"? Why not call it what it really is, if it's not something intended to grind "herb"?
I know that in the past, in some states at least, if you were selling pot on the street, but actually packing oregano or other legal substance, you could STILL be prosecuted for selling pot if you were caught. Maybe the same thing here. If, as you claim, what you are selling is NOT a grinder for "herb", then you should not list it as such, as Amazon (and everyone else) will assume that when you state you are selling a "herb grinder", that what you are actually selling is an herb grinder.
So, are you selling drub paraphernalia? Or are you lying about your product and attempting to defraud customers who think that they are getting an herb grinder?
Seller_nRFmxiQg4EGrw
So you admit that your item is in fact an Herb Grinder; therefore prohibited Drug Paraphernalia? Or are you sticking with the argument that it's not?
Because you keep falling back on the "everyone else is doing it" argument, which simply is not valid.
No, it's EXACTLY fair. They are breaking the rules, you are (attempting to) break the rules. You're the one that got caught at this time.
Seller_52pUzzgnsLDGs
I keep several herb grinders in my kitchen; one for whole nutmegs, one for stick cinnamon, I have a heavy, cast iron manual grinder for things like rosemary, but this "pax" grinder, if yours is like it, is not an herb grinder, and none of the three herbs I've mentioned could be used in it, so clearly you are attempting to sell something completely different. Is it for drugs? Is it for pot maybe? I don't know, I'm not a pot head or druggie but this product for darned sure is not an herb grinder. So what exactly do you want from the group? You broke the rules, you tried to go around the rules and now you want the group to come up with a way to cheat that you haven't thought of yet? No. No one will do such a thing for you.
Note: this is for the Group, not the OP:
I have searched for years for the best nutmeg grinder and finally found it on Amazon a few years ago. If you are also tired of wasting your money on worthless grinders, check out the microplane manual spice mill. When eggnog season is back you'll thank me. And no, I don't sell it or get any kickbacks. Sure wish I did. Nice product.
Seller_Hi7wbO2Kbo6bl
Rest assured. It is for pot. That's the intended use.
