Whats up with the SnS orders???
I just don't get it. Why is it that the SnS orders I get predominantly end up canceled due to what I assume is non-payment? I have had other canceled orders for sure, but consistently SnS orders end up sitting pending for over a week and then cancelled. So annoying... Is there something I can do on my end to prevent this?
Whats up with the SnS orders???
I just don't get it. Why is it that the SnS orders I get predominantly end up canceled due to what I assume is non-payment? I have had other canceled orders for sure, but consistently SnS orders end up sitting pending for over a week and then cancelled. So annoying... Is there something I can do on my end to prevent this?
0 replies
Bryce_Amazon
Hey @Seller_NRcsAplCDjo30,
There's a blurb in Seller Central regarding pending payments specifically for SnS: "For Subscribe & Save deliveries, orders are placed several days before a customer’s upcoming delivery date to align subscription sign-up orders with the customer's weekly or monthly Subscribe & Save delivery date and to ensure that inventory is reserved for upcoming deliveries."
It may be that the pending orders end up being cancelled due to non-payment, or potentially buyers essentially cancelling their subscription (after the order has been placed in pending). Hope that makes sense, let me know if you have any thoughts.
- Bryce
