So I got the "verify your UK establishment for VAT purpose" email just like other sellers. I submitted the documents exactly as they requested it. My business is located and run in the UK but I am not a British citizen.

After several back to back, my account got deactivated(due to the VAT I guess) and they declared that they couldn't verify my business to be UK established.

I accepted defeat to Amazon and agreed to them that they are right even though they were not(what other option do I have). I agree to pay the VAT liability even though I did not collect sales tax on my sales since I started selling.

I was under the impression that businesses under the threshold of £85K do not have to collect taxes on sales.

After several back to back, lasting for several months, we came to an agreement of paying the VAT in a 6-month payment plan.

They took the first installment from my balance and said they would disburse the rest.

Here's the real issue;

1. Amazon took the first installment but never released the rest of my balance contrary to what they said.

2. My account still remain deactivated despite agreeing to been 'non-UK established' and paying the VAT liability.

3. Amazon refused to let me remove my inventory worth tens of thousands of £££££.

After several emails, all I receive is an templated email saying the same thing over and over. See attached.

I hope one day that Amazon gives sellers more respect than they currently do. A lot of us have our life depended on our business here and it is very sad they we get treated this way.

Good luck!