KYC Verification
I received an e-mail for KYC verification on April 18th.
and my payments were not stopped
When I did not receive a response for a long time after my last document submission on April 30, I accepted the warning on my home page and my payments were stopped.
and this situation depresses me
I read on the forum accounts that were verified within 3 days and accounts that were verified within 3 months.
The sad thing here is that I stopped my payments myself.
I can't post a topic in the right place, I can't reach the mods that help everyone :(
I opened more than 4 cases and contacted them by phone 3 times.
And I'm constantly told I have to wait
and I can't tag anyone. I can't find the managers in the tags
KYC Verification
I received an e-mail for KYC verification on April 18th.
and my payments were not stopped
When I did not receive a response for a long time after my last document submission on April 30, I accepted the warning on my home page and my payments were stopped.
and this situation depresses me
I read on the forum accounts that were verified within 3 days and accounts that were verified within 3 months.
The sad thing here is that I stopped my payments myself.
I can't post a topic in the right place, I can't reach the mods that help everyone :(
I opened more than 4 cases and contacted them by phone 3 times.
And I'm constantly told I have to wait
and I can't tag anyone. I can't find the managers in the tags
0 replies
Seller_yuewxqQ3T1hsu
No administrator responds to me on any of their channels, including Amazon's forum...
I was hopeful about the forum though.
Ezra_Amazon
Hello @Seller_yuewxqQ3T1hsu,
Thanks for getting in touch with us.
I've reached out to the partner team regarding your verification concern. I'll let you know once I hear back from them.
Best, Ezra
Seller_aCeRvg4I4bgAe
Im in the exact same situation as you. ive tried every possible avenue. For me its been over a month already. Were all just lost in the system and nobody cares
Seller_KJmU5xliSK0Bl
I have received the same message they are to re-check me because of disembursements paid out. I guess it's A security thing. They are still checking all the information.
Seller_2EG6N58tYDYmC
Even if they answer and send all the documents, they still want to keep your payments as they do with mine
Ezra_Amazon
Hello @Seller_yuewxqQ3T1hsu,
The partner team let us know that they’ve already sent an email requesting additional information for the verification process.
Could you please update the details listed below in the Settings section.
It seems the business address in Seller Central doesn’t match the one on the public registers.
Once you’ve made the updates, they will proceed with verifying the account.
Thanks, Ezra