I cannot delete my account
There is no way to delete my account. I am no longer running this store and want to completely close it. If I go through settings and click close account it takes me to help forums. There is no contact. I have no idea what I can do.
I cannot delete my account
There is no way to delete my account. I am no longer running this store and want to completely close it. If I go through settings and click close account it takes me to help forums. There is no contact. I have no idea what I can do.
0 replies
Seller_nRFmxiQg4EGrw
Are there any outstanding issues with your account? Do you have any inventory in FBA, or any active listings? You cannot close an account with any warnings or other issues, nor can you close it if you still have inventory.
You also must wait at least 90 days after your last sale before you can close it.
But if you just downgrade to Individual, delete all your listings, and just walk away, you will accomplish the same thing.
Stevie_Amazon
Hi there @Seller_1MHT0wjFYKL1u,
I hope this finds you well!
I understand you have questions regarding closing your account.
In order to close your selling account, it is important for you to ensure all outstanding items have been addressed. The account must also be in an actives states, as @Seller_nRFmxiQg4EGrw has stated.
If you choose to close your account, go to Settings and click Account Info. In the Account Management section on the right hand side of the page, click Close Account. Fill in all the required fields and click Send to submit your request. We will then contact you for assistance. You will receive a confirmation email once your account has been closed, or an email detailing why your account can't be closed at this time and additional steps required.
You can choose to downgrade your account from a Professional selling plan to an Individual selling plan if you don't want to be charged a monthly subscription fee. To downgrade your account to an Individual selling plan, click Downgrade in My services. For more information, see Selling plans.
If your account is not currently active, please feel free to provide the community and I further insight into the reason. This will enable us to assist to the best of our ability.
All the best,
Stevie
