Dispatch button
have contacted amazon but no response. When dealing with an order after i have pacckaged it and I amready to post it I press the order dispatched button and then it indicates that the order is dispatched, this has worked for the last 8 years and now it doesn,t. So i hav to e mail the customer and tell them that the item has been dispatched even though the site says it has not been dispatched , very annoying and i am tlill waiting for amazon to fix it or tell me how to , thank you anyone if you respond, regards Geoff.
Dispatch button
have contacted amazon but no response. When dealing with an order after i have pacckaged it and I amready to post it I press the order dispatched button and then it indicates that the order is dispatched, this has worked for the last 8 years and now it doesn,t. So i hav to e mail the customer and tell them that the item has been dispatched even though the site says it has not been dispatched , very annoying and i am tlill waiting for amazon to fix it or tell me how to , thank you anyone if you respond, regards Geoff.
0 replies
Seller_A2Ell2R6C7mVB
Have another go, it was playing up earlier, tried again 5 minutes ago and it worked. Another Amazon improvement!
Seller_TseabyX1MfHTH
Hey,
I had a similar issue earlier and noticed that I was able to revert to previous view (i was in some beta view of new shipping window) have you tried reverting to the old view? If not try a different browser?
I was able to revert back and managed to dispatch everything.
Seller_Y7J5BC5N4MAq5
I had the same issue, but just clicked on seller central in the top corner and went back to the orders page and it had been marked as dispatched.
Seller_l78koE9kGCu59
This happened to me when I used to use Chrome. Clearing Cache sorted it. I know use the Mozilla Firefox browser as recommended by Seller Support. They told me that both Edge and Chrome have “known compatability issues” with their site.
Seller_jIzX7zkyMFrAG
Same- reverted back to the old version!
