PB13 Facility issues with checking in Inventory
What's the deal with the PB13 Amazon facility in South Florida? I've read about this particular location but now I have encountered the issue.
Shipped 3 boxes each containing 55 items arranged in 5 rows off 11 items. It would take a moron to screw up this count but sure enough, 2 of the boxes came up short. One box 4 short and another box 2 short.
Is there anyway to decline having items shipped to this location and request another warehouse before shipping?
In 3 years of shipping via FBA, i've never had an issue unless the product was being shipped to PB13.
PB13 Facility issues with checking in Inventory
What's the deal with the PB13 Amazon facility in South Florida? I've read about this particular location but now I have encountered the issue.
Shipped 3 boxes each containing 55 items arranged in 5 rows off 11 items. It would take a moron to screw up this count but sure enough, 2 of the boxes came up short. One box 4 short and another box 2 short.
Is there anyway to decline having items shipped to this location and request another warehouse before shipping?
In 3 years of shipping via FBA, i've never had an issue unless the product was being shipped to PB13.
3 replies
Christine_Amazon
Hi @Seller_GPyQzL3sXyw6L
Have you reported this issue to the seller support team? If so, can you please share the case ID?
Christine.
