Getting Error While Upgrade Seller Account Indvisual to Professional
2 days ago by mistake downgrade my seller account. I have been trying to upgrade my account from individual to professional, and this is the error message that comes up: "Something went wrong. Please try again after 15 minutes." What should I do now?
Getting Error While Upgrade Seller Account Indvisual to Professional
2 days ago by mistake downgrade my seller account. I have been trying to upgrade my account from individual to professional, and this is the error message that comes up: "Something went wrong. Please try again after 15 minutes." What should I do now?
0 replies
Micah_Amazon
Hello @Seller_xfX7eHS2O5kP9,
Thank you for your post. I am to understand that you had accidently downgraded your professional plan to an individual plan and are looking to upgrade the account back to a professional plan?
If that is the case, I would wait a few days and then try upgrading. Please make sure that you have a valid credit card on file as well.
If you are not able to upgrade the plan then, please open a seller support case for additional assistance. Please feel free to share the case ID in this thread so that I can monitor it.
Let me know if you have any additional questions.
Cheers,
Micah
