Seller_WGjceQat43PYF
Cancel Order
As a seller on Amazon, how can I cancel an order that has already been shipped?
Tags:Cancelled order
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2 replies
Seller_kNAboD6kRgVt7
Did Amazon ship it (FBA?) or did you ship it (FBM?) More information would be needed to give a helpful answer. For example, if FBM, how did you ship it? How long ago, etc.
You cannot cancel the order, but depending on circumstances, you may be able to get the item back and issue a refund.
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Jurgen_Amazon
Hello @Seller_WGjceQat43PYF,
Thank you for contacting Amazon Forums.
The questions asked by @Seller_kNAboD6kRgVt7 are the ones I needed to ask. Could you please provide the answers, so we can guide you?
Additionally, if you have additional questions, you can always open a case with Seller Support.
Jurgen
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