I received 3 messages a few weeks ago that 3 brands had been removed from brand registry.

I own one of the brands, I own the trademark, I am the rights owner and I manufacture the products.

The other 2 brands have absolutely nothing to do with me, I have never listed or sold them and I have no idea what they are. So not sure why I was sent notification of these.

I have filed appeal only to be told the below. It does not say what the issue is or how I can fix?

My account has been going years and account health is perfect.

I have spoken to multiple people un support who say they cannot help as it's down to brand registry. I have messaged brand registry 5 times with no reply. Basically stuck in a loop.

I think there has been an error on the system as I received notification for brands nothing to do with me along with a link to an appeal for a different brand? and somehow my brand has been caught in it.

Any idea how I can get this resolved as I have opened various chats now and nobody seems to look at, I just get put in the loop of customer sevrice?

Hello from Amazon Brand Registry Support,

Thank you for your continued patience.

We understand that you are concerned about the status of the Brand Application for the Brand: GP-Tees

We realize also understand your frustration and we apologize for any inconvenience caused for this issue. We also understand this issue has impact on your business and we empathize with you.

Kindly allow us to assist you today on this.

We would like to inform you that Brand Application for the Brand: GP-Tees is blocked due to abuse.

However you were informed and provided a path to appeal. If you did not save the appeal information, then you can access it via the Manage Applications page.

We humbly request you to appeal for the same and wait for our investigation team to complete their examination and lift the abuse if prompted.

Also we would like to state that we cannot proceed from this case as it has to be dealt with investigation team itself. Hence raise an appeal and wait for the reply.

We appreciate your understanding and cooperation with us.