Get over £42K in potential incentives when you start selling with Amazon. Learn how
Get over £42K in potential incentives when you start selling with Amazon. Learn how
    Seller Forums
    ForumsHomeDiscussionsGroups
    ForumsHomeDiscussionsGroups

    Browse discussions

    Update your preferences for improved recommendations
    user profile
    Seller_9fA2L82vl2c6V
    ∙
    user profile
    Seller_j30KQjgEjnF6v
    ∙
    user profile
    Seller_rmzEAtLpXeIEt
    ∙
    user profile
    Seller_uP1hiOIe2PE3u
    ∙
    user profile
    Seller_AoeGK1BjeRVxz
    ∙
    user profile
    Seller_ziI59a6RWWNUj
    ∙
    user profile
    Seller_FustFYnooANX1
    ∙
    Sort by
    RecommendedLatest activityRecently createdMost viewedMost voted
    Filters
    Date/timeAll TimePast dayPast weekPast monthPast 3 monthsPast yearDate range
    Quick filters
    Discussions
    Categories
    Tags

    Browse discussions

    Update your preferences for improved recommendations
    user profile
    Seller_9fA2L82vl2c6V
    ∙
    user profile
    Ads costs spiking but ROAS tanking - Ads are now costing more than my sales are bringing in
    by Seller_9fA2L82vl2c6V
    Amazon replied

    I've dabbled with Amazon Ads for a few months and I generally spent about half what the sales bring in. I've just checked today and my £30 daily spend has spent £55 (not even sure how that's possible) and my ads are now costing more than the sales they are bringing in. This has never happened to me before and my ROAS has completely tanked.

    Has there been a change recently? Sales across FBA and FBM have been extremely down too. Usually around £500-£1500 sales a day and for the first time since we started on Amazon, we've actually had completely ZERO sales days.

    Luckily we sell more on other platforms but it's very odd and feels extremely sudden.

    5 votes
    0 votes
    781 views
    19 replies
    Latest activity
    user profile
    Seller_j30KQjgEjnF6v
    ∙
    user profile
    New sellers benefits
    by Seller_j30KQjgEjnF6v
    Amazon replied

    Hi,

    If you re a new seller and have seen you get loads of benefits eg free storage in the 1st year etc.

    https://sellercentral-europe.amazon.com/help/hub/reference/GXMJ38VA95GUN5XU

    Then you aren't enrolled automatically....asI just found out when I have been charged for storage.

    You need to click on https://sellercentral-europe.amazon.com/help/hub/reference/GWHQRT98SAZC29VQ

    And click enrol now....to enrol.

    Just a little point incase you are new seller and not getting these benefits.

    4 votes
    1 vote
    519 views
    12 replies
    Latest activity
    user profile
    Seller_rmzEAtLpXeIEt
    ∙
    user profile
    Sales Reports Inconsistencies (between Reports Repository Transaction Reports and Business Reports)
    by Seller_rmzEAtLpXeIEt
    Amazon replied

    My accountant has flagged an issue in that downloaded business reports are not fully reporting sales properly.

    When I use the Reports Repository to download a Transaction Report (All Account Types) for a date range. I get incorrect sales figures. When I view the Business Report for the same period, I get the correct figures.

    I've tried reaching out to support, but they have failed to give a valid reason that makes true sense.

    It seems like a bug to me. Anyone else found this problem?

    1 vote
    0 votes
    280 views
    10 replies
    Latest activity
    user profile
    Seller_uP1hiOIe2PE3u
    ∙
    user profile
    Are Amazon Ads Becoming Too Expensive to Be Worth It?
    by Seller_uP1hiOIe2PE3u
    Amazon replied

    Hey fellow sellers,

    I’ve noticed my ACoS has been creeping higher each month, even when my keywords are well-optimised. Feels like the competition is getting tougher, and I’m wondering if it’s still worth running ads at the same level.

    👉 Are you reducing ad spend, switching to external traffic, or doubling down on Amazon PPC despite rising costs?

    👉 Has anyone found a creative way to lower ACoS without killing sales?

    Would love to hear what’s working for you right now — I think this is something a lot of us are struggling with.

    1 vote
    0 votes
    564 views
    15 replies
    Latest activity
    user profile
    Seller_AoeGK1BjeRVxz
    ∙
    user profile
    Multiple rejection for ungating. However this one is the best.
    by Seller_AoeGK1BjeRVxz
    Amazon replied

    Have been trying to apply multiple times (11591636302 case id) using invoices from different official distributors, wholesalers and even versace themselves.

    Got multiple replies from: cannot verify transaction, we cannot accept pro forma invoices but this one is the best - NO - Without a reason.

    Is that how seller support is going to treat us? Just no because no? Running amazon store recent months has been more and more challenging however this is getting out of hand in my opinion of what is happening recently.

    Can someone please look into this?

    @Seller_j9Bd91CW3ZVpr@Seller_XUNeUuvrQDpgP

    0 votes
    0 votes
    154 views
    12 replies
    Latest activity
    user profile
    Seller_ziI59a6RWWNUj
    ∙
    user profile
    Has anyone had issues receiving Amazon’s new seller incentive ad credits?
    by Seller_ziI59a6RWWNUj
    Amazon replied

    Hi everyone,

    I’ve recently started selling products on Amazon and was really excited to take advantage of the new seller incentives to help get things off the ground. My understanding was that I’d receive promotional ad credits after setting up and running my first campaigns.

    I’ve now set up three campaigns (all of which are still running), but I haven’t received any credits. What’s strange is that my Seller Central dashboard still gives me the option to enrol in the incentive, as if I haven’t started any campaigns at all.

    I’ve contacted Seller Support, but so far their responses haven’t been particularly helpful. I’m also aware that these credits are time-limited, so I don’t want to miss out just because of a system glitch.

    Has anyone else experienced something similar, and if so, how did you get it resolved?

    Thanks in advance for any advice!

    0 votes
    0 votes
    80 views
    10 replies
    Latest activity
    user profile
    Seller_FustFYnooANX1
    ∙
    user profile
    Men's wool socks incorrectly flagged as HFSS
    by Seller_FustFYnooANX1
    Amazon replied

    I need some help.

    Over the past fortnight, Amazon has repeatedly suspended advertising for my men's wool socks citing HFSS regulations.

    However, this product falls under apparel and is entirely unrelated to HFSS items. According to relevant regulations, this item should not be subject to advertising restrictions.

    I have repeatedly contacted Amazon's support team to submit appeals, yet no one seems capable of resolving this issue definitively. Within the last two weeks, this product has been absurdly suspended for the fourth time.

    I cannot comprehend why Amazon cannot verify the product information and permanently remove the restriction.

    Due to the ASIN being repeatedly and erroneously flagged, my advertising campaigns cannot run normally, severely impacting product promotion and sales. Currently, the product's inventory is stagnating.

    I desperately need assistance; otherwise, I'm going to lose my mind!

    Case ID is 11603879982.

    @Seller_lmwzklfLOK2Ob@Seller_XUNeUuvrQDpgP@Seller_mIRnuhdx7l5sN@Seller_z3k8APxGfbQEK

    0 votes
    0 votes
    81 views
    18 replies
    Latest activity