DISBURSEMENT ON HOLD (for months) & PROOF OF ESTABLISHMENT FOR UK VAT
Hi Amazon Sellers,
Has anyone of you face the same issue in Amazon UK or EU?
We have not been getting our disbursement for 2 months and was required to submit proof of establishment for UK VAT.
Despite sending all the required docs and information, they just reply us few times saying that they are still reviewing it (more than 3 business days that they were saying they needed)
The latest reply we received was "Thank you for your recent email and providing your previous documents. We require some additional document(s) to continue with your business establishment verification associated with your VAT." Which was what we have provided on the first email.
Can anyone tell us how do you expedite the process or if you have solution for this?
DISBURSEMENT ON HOLD (for months) & PROOF OF ESTABLISHMENT FOR UK VAT
Hi Amazon Sellers,
Has anyone of you face the same issue in Amazon UK or EU?
We have not been getting our disbursement for 2 months and was required to submit proof of establishment for UK VAT.
Despite sending all the required docs and information, they just reply us few times saying that they are still reviewing it (more than 3 business days that they were saying they needed)
The latest reply we received was "Thank you for your recent email and providing your previous documents. We require some additional document(s) to continue with your business establishment verification associated with your VAT." Which was what we have provided on the first email.
Can anyone tell us how do you expedite the process or if you have solution for this?
30 replies
Seller_s1X1GC8BPNHkR
I have no idea what to do, I received a confirmation of utr letter today from hmrc which I sent off to them and in less than 12 hours I got a reply asking for me to provide a confirmation of utr letter. All I can do is guess as to why it wasn't accepted and there's no one to actually contact about it.
Seller_RlZVPg3d6ZUGP
I suspect that Amazon are trying to do so many of these they are taking ages to verify so you probably just have to be patient even though it must be incredibly frustrating
Seller_ZVAz3d5lZuGid
There are a lot of us going through this, with repeated requests for more and more documents to prove our country of establishment - check out a couple of LONG threads already on this forum.
I am thinking they have so many documents to check through (probably all done by bots !!) that it will take far longer than their stated time scale.
Seller_uYHCehamdm6NX
Yes, I'm from Ireland but own a UK company and have been filing VAT each quarter, now they want me to repay over £100k in VAT by reclaiming it from HMRC.... HMRC have rejected my request and say that I did everything correctly. its a mess.
Seller_Av4gmTLmaOxfs
I have emailed Small Business Commissioner, and she said she's working on that since Friday, there are many similar complaints. She asked me if I am giving her my consent to share my name and email with Amazon, as Amazon promised to expedite the resolution. I would advise to contact her, unfortunately I am unable to paste here here email, but you can search how to contact the responsible person. Best of luck to all of us
Seller_fHImKMDdDpw5v
I have written to the Small Business Commissioner Liz Barclay and my Local MP, and would encourage you all to do the same.
This behavior from Amazon is outrageous
I've sent everything they have asked for and still they ask for more and they don't reply to my open techincal support case. I now am struggling to make my mortgage payment.
Further more, I only had five days from when they requested the data to when they blocked my payments.
Maybe off the back of the post office Scandal, the government is in the mood to help the little man against bullying big business.
