Can't reactivate my Amazon seller account keep rejecting.

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Seller_I6fhm10zugdeh

Can't reactivate my Amazon seller account keep rejecting.

Hi, I m from UK my amazon account has been deactivated now Amazon want’s ,A business license if applicable-- A utility bill dated for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service.

I have sent mobile phone bill, tenancy agreement so many time and also council tax but keep rejecting so please kindly help me to sort out this thanks …

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11 replies
Tags:Account Health, Deactivated
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11 replies
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Seller_k2X0L9mVRT0pW

they require a utility bill for your residential address and your business UTR number

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Seller_I6fhm10zugdeh

I have got only mobile phone bill, bank statement, council tax and tenancy agreement for the house on my name on my residential address, I don't have any utility bill on my name here.

so what should i do now and also what is business UTR number ?

thanks

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Seller_k2X0L9mVRT0pW

Amazon are legally required to verify your identity and need a utility bill to do this.. You won’t be able to open an account without this.

UTR is a tax reference number from the government when you register as a business for tax purposes- again a legal requirement that Amazon are required to verify.

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Seller_I6fhm10zugdeh

I m a tenant my landlord paying all the bills, it’s not on my name it’s on my landlord’s name

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Seller_I6fhm10zugdeh

amazon wants these from me.

How do I reactivate my account?

To reactivate your account, please confirm that there is a valid credit card on file and submit one of the following documents:

- A business license if applicable

- A utility bill dated for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service

I have uploaded the mobile phone but keep rejected so please what should I do now the utility bills are all on my landlord name not on my name.

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Seller_RlZVPg3d6ZUGP

have you put a credit card on file?

does the info on the phone bill exactly match your name and address and have you included all pages?

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Seller_k2X0L9mVRT0pW

as I said- without a utility bill and a business UTR number you cannot sell on Amazon

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Seller_I6fhm10zugdeh

yeah I have given my bank statements for all last three months. And yeah every single thing on my phone bill is matching and also I have uploaded all the pages but still keep rejecting.

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Seller_I6fhm10zugdeh

I have told you that I m a tenant here, I don't have any utilities bills on my name is there any other option ?

Why they aren’t accepting my phone bill as they saying we can accept down below things on the message.

A business license if applicable

- A utility bill dated for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service

??

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Seller_RlZVPg3d6ZUGP

Are you opening a limited company account?

As above, have you put a credit card on file as your charge method?

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