Unable to list any book
I have been selling books for close to a year, with good account health. I have been unable to list any book at all for a couple of weeks. I have talked to two customer services reps and emailed several times, with no resolution. Twice I have been told the matter is being sent to an internal team and then I never hear back.
Here is what the message says, when I try to list a book:
This product has other listing limitations. Learn more
Refurbished condition: You are not approved to list this product and we are not accepting applications at this time.Sorry, the ability to create a listing for this item is restricted.
This is NOT about "requesting approval." I have seen several other people on this forum with the same problem and it seems that eventually, a moderator notices and looks into it. Please help!
Unable to list any book
I have been selling books for close to a year, with good account health. I have been unable to list any book at all for a couple of weeks. I have talked to two customer services reps and emailed several times, with no resolution. Twice I have been told the matter is being sent to an internal team and then I never hear back.
Here is what the message says, when I try to list a book:
This product has other listing limitations. Learn more
Refurbished condition: You are not approved to list this product and we are not accepting applications at this time.Sorry, the ability to create a listing for this item is restricted.
This is NOT about "requesting approval." I have seen several other people on this forum with the same problem and it seems that eventually, a moderator notices and looks into it. Please help!
79 replies
Seller_Hi7wbO2Kbo6bl
Why don't you share a few of the ISBNs / ASINs that you are unable to list.
We can see what sort of results we have with those.
Seller_hZ409bHSOTHe1
you are nice to help her, i am too new but that was happening to me I just had to wait a day so approval would process. next day they always list. just thought maybe it was my same problem.
Seller_axJTeKuAPBkfY
I got approved to list 2 different books 5 minutes ago and then went to list them and suddenly I am not able to lost them for some reason. ISBN are 9780393603033 and 9781544336664. I don't understand it. I'm trying to sell used, which I was approved for and then it takes me to a page where I have to ask permission from the company etc to sell it new, which it's not new and I'm not trying to sell it new. One took me to a we aren't accepting applications to sell refurbished even though I'm not refurbishing a book and was just approved to sell it.
Seller_Hi7wbO2Kbo6bl
You don't have to watch the video or even hit play. I have been "through" that page a number of times. Never looked at the video. Always instantly approved after taking the test.
Always have to wait several hours after approval before listing.
Seller_s7F7fMBDtix0d
Sometimes in media, this is a bug for me. Are you trying to list it from the Amazon product page by clicking on the "sell your item" button? If so, try going to seller central > Manage Your Inventory > Add A Product. For some reason it seems to work most of the time that way when it doesn't the other way.
Seller_s7F7fMBDtix0d
Do you have a book currently listed? Go in and try to list another copy (like a new copy if yours is used, etc.) and see what happens.
