Business Adresses nearly 100% INCORRECT on Amazon EU SARL orders
Mods - I'm certain I've read of this issue previously (can't find) but most of our Amazon Business orders are returned and on checking it's ususally the address details on the labels not matching those on the orders or having key details missed due to the availability of space / characters when compared with the correct address.
Example order address :
Amazon Business EU SARL - PO*********
S***** G*******
Business Name (T/A XYZ)
P***** Works
G****** Road
C*****field
S40 2**
Label Address
S***** G*******
P**** Works
G***** Road
C****Field
S40 2**
Returned as undelivered - incorrect address
Is this being looked at / fixed?
Business Adresses nearly 100% INCORRECT on Amazon EU SARL orders
Mods - I'm certain I've read of this issue previously (can't find) but most of our Amazon Business orders are returned and on checking it's ususally the address details on the labels not matching those on the orders or having key details missed due to the availability of space / characters when compared with the correct address.
Example order address :
Amazon Business EU SARL - PO*********
S***** G*******
Business Name (T/A XYZ)
P***** Works
G****** Road
C*****field
S40 2**
Label Address
S***** G*******
P**** Works
G***** Road
C****Field
S40 2**
Returned as undelivered - incorrect address
Is this being looked at / fixed?
0 replies
Seller_VHHjXRfBGam7u
And another - completely missing the actual property address, this just has:
Lisa C*********
Stow Road
M*****-i*-M*******
GL56 0**
and nothing else - returned with delivery address incomplete.
Sarah_Amzn
Hello @Seller_VHHjXRfBGam7u,
the issue you are describing seems to be the same with the one reported in this other thread, right?
We are aware this is a widespread issue affecting many sellers. There's currently an open ticket for it, but unfortunately, our partner team hasn't identified a solution yet.
I will add your case in the ticket and will continue to monitor it for updates.
Kind regards,
Sarah.
