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Seller_983P6hfqQa3E2

Approval constantly denied for Grocery & Gourmet Foods

Hey all,

I’ll keep it short and sweet - my business purchases wholesale pick and mix sweets, re packages in different forms (bags, boxes) and sells them on.

When applying for approval to sell in the Grocery & Gourmet Foods category, I am being denied consistently on the basis that my invoices (which show purchase of wholesale sweets) are not showing the product I am trying to sell and do not match my product packaging (pictures of the front and back of my bags containing the sweets).

I am completely lost and and unsure what action to take, grateful for any advice.

Thanks

L&C

433 views
38 replies
00
Reply
user profile
Seller_983P6hfqQa3E2

Approval constantly denied for Grocery & Gourmet Foods

Hey all,

I’ll keep it short and sweet - my business purchases wholesale pick and mix sweets, re packages in different forms (bags, boxes) and sells them on.

When applying for approval to sell in the Grocery & Gourmet Foods category, I am being denied consistently on the basis that my invoices (which show purchase of wholesale sweets) are not showing the product I am trying to sell and do not match my product packaging (pictures of the front and back of my bags containing the sweets).

I am completely lost and and unsure what action to take, grateful for any advice.

Thanks

L&C

00
433 views
38 replies
Reply
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post
Most helpful reply

Because you are dealing with bots, who will answer with whatever copy/paste answer seems relevant.

Amazon will not hold your hand and guide you through the process, it assumes that you will take the responsibility to run your business correctly and follow its rules, and then you will get in trouble if you don’t/

You are mixing up individual and sole trader. The first is a person selling off their unwanted items (such as a book they have read) the 2nd is operating as a business and must be registered and such and follow the rules and regulations required by law and Amazon (which are not always the same)

30
38 replies
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

are you fully verified on amazon as a business - either sole trader or Ltd company ?

what brand are you applying for ?

If you are splitting these down, do you also have the relevant Food and hygiene certs from your local council ?

00
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

Hi The_Little_Shop,

Brand authorisation has been approved (‘Laces & Co.’) however I operate as a sole trader (without trademark).

Yes we are registered with the local authorities and hold a 5 star hygiene rating.

Do you have any advice on what I can do?

Thanks in advance

L&C

00
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

have you uploaded your UTR number ?

There is a sweet company that sells online called Laces & Co registered in manchester – is that you too?

00
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

No I haven’t, this is something I can look it - can you please share how this will impact the current problem I’m facing?

Yes that is us.

thanks a lot for your time,

L&C

00
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

your website states - This website is operated by Laces and Co Limited (Manchester M5)

are you a ltd ?

If you’ve not regsitered your UTR or Ltd details, you are only a private seller and private sellers cannot sell in grocery category

you’ll need to contact SS and ask to change your legal entity

are you registered at all with HMRC ?

00
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post

Its unlikely that an individual (which is basically someone selling off their unwanted 2nd hand items such as books they have read) will get approved to sell in the groceries category.

If you haven’t uploaded your UTR number or Limited Company information then you have registered on Amazon with the incorrect form of account and have not told them you are a business.

10
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_DTufFoxJuMU0M’s post

Thank you for taking the time to reply Dedez.

This makes sense to me, is it shared anywhere in any documentation so I can read further about how individuals can’t be approved for the grocery category?

I am sorry I am unsure what you mean by the second point, you do not need an LLC to operate as a sole trader and be a registered business. I am wondering if you are right, why am I being denied on the basis my invoices are incorrect? Is it normal for Amazon to not share the real root cause?

thanks again Dedez, I am learning a lot!

L&C

00
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

you are not an individual
if you are buying and selling for a profit, you are a business and should be registered as such - this can be as a sole trader or a ltd company

are you registered with HMRC at all ?

certain categories do not allow goods to be sold as Used, and private sellers can only list goods as Used

10
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

That reply was in response to what Dedez stated, he indicated I may be seen as an individual and that could be the root cause - I think you’ve mis understood the point!

I am able to list the units as NEW which indicates to me I have correctly configured my account.

Thanks

L&C

00
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post

Also don’t mix up account type and selling plan

Individual, sole trade, limited etc are all account types.

Individual (75p per item) or professional (£25 a month) are selling plans, they are badly named, and very confusing to new comers. Any account type can be on either plan, they are completely irrelevant to each other.

20
user profile
Seller_WseB32EBb785w
In reply to: Seller_983P6hfqQa3E2’s post

That’s the problem now with HFSS. We already sell in a number of categories affected, but the way in which Amazon have implemented this legislation, is, quote, “an utter shambles”. If you launch into any of these categories as things stand, with no sponsored clicks and no promotional opportunities, you will start on Page 137 and stay there. Pointless and if I were you, I wouldn’t waste my time.

10
user profile
Seller_983P6hfqQa3E2

Approval constantly denied for Grocery & Gourmet Foods

Hey all,

I’ll keep it short and sweet - my business purchases wholesale pick and mix sweets, re packages in different forms (bags, boxes) and sells them on.

When applying for approval to sell in the Grocery & Gourmet Foods category, I am being denied consistently on the basis that my invoices (which show purchase of wholesale sweets) are not showing the product I am trying to sell and do not match my product packaging (pictures of the front and back of my bags containing the sweets).

I am completely lost and and unsure what action to take, grateful for any advice.

Thanks

L&C

433 views
38 replies
00
Reply
user profile
Seller_983P6hfqQa3E2

Approval constantly denied for Grocery & Gourmet Foods

Hey all,

I’ll keep it short and sweet - my business purchases wholesale pick and mix sweets, re packages in different forms (bags, boxes) and sells them on.

When applying for approval to sell in the Grocery & Gourmet Foods category, I am being denied consistently on the basis that my invoices (which show purchase of wholesale sweets) are not showing the product I am trying to sell and do not match my product packaging (pictures of the front and back of my bags containing the sweets).

I am completely lost and and unsure what action to take, grateful for any advice.

Thanks

L&C

00
433 views
38 replies
Reply
user profile

Approval constantly denied for Grocery & Gourmet Foods

by Seller_983P6hfqQa3E2

Hey all,

I’ll keep it short and sweet - my business purchases wholesale pick and mix sweets, re packages in different forms (bags, boxes) and sells them on.

When applying for approval to sell in the Grocery & Gourmet Foods category, I am being denied consistently on the basis that my invoices (which show purchase of wholesale sweets) are not showing the product I am trying to sell and do not match my product packaging (pictures of the front and back of my bags containing the sweets).

I am completely lost and and unsure what action to take, grateful for any advice.

Thanks

L&C

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00
433 views
38 replies
Reply
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post
Most helpful reply

Because you are dealing with bots, who will answer with whatever copy/paste answer seems relevant.

Amazon will not hold your hand and guide you through the process, it assumes that you will take the responsibility to run your business correctly and follow its rules, and then you will get in trouble if you don’t/

You are mixing up individual and sole trader. The first is a person selling off their unwanted items (such as a book they have read) the 2nd is operating as a business and must be registered and such and follow the rules and regulations required by law and Amazon (which are not always the same)

30
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post
Most helpful reply

Because you are dealing with bots, who will answer with whatever copy/paste answer seems relevant.

Amazon will not hold your hand and guide you through the process, it assumes that you will take the responsibility to run your business correctly and follow its rules, and then you will get in trouble if you don’t/

You are mixing up individual and sole trader. The first is a person selling off their unwanted items (such as a book they have read) the 2nd is operating as a business and must be registered and such and follow the rules and regulations required by law and Amazon (which are not always the same)

30
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post
Most helpful reply

Because you are dealing with bots, who will answer with whatever copy/paste answer seems relevant.

Amazon will not hold your hand and guide you through the process, it assumes that you will take the responsibility to run your business correctly and follow its rules, and then you will get in trouble if you don’t/

You are mixing up individual and sole trader. The first is a person selling off their unwanted items (such as a book they have read) the 2nd is operating as a business and must be registered and such and follow the rules and regulations required by law and Amazon (which are not always the same)

30
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Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

are you fully verified on amazon as a business - either sole trader or Ltd company ?

what brand are you applying for ?

If you are splitting these down, do you also have the relevant Food and hygiene certs from your local council ?

00
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

Hi The_Little_Shop,

Brand authorisation has been approved (‘Laces & Co.’) however I operate as a sole trader (without trademark).

Yes we are registered with the local authorities and hold a 5 star hygiene rating.

Do you have any advice on what I can do?

Thanks in advance

L&C

00
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

have you uploaded your UTR number ?

There is a sweet company that sells online called Laces & Co registered in manchester – is that you too?

00
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

No I haven’t, this is something I can look it - can you please share how this will impact the current problem I’m facing?

Yes that is us.

thanks a lot for your time,

L&C

00
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

your website states - This website is operated by Laces and Co Limited (Manchester M5)

are you a ltd ?

If you’ve not regsitered your UTR or Ltd details, you are only a private seller and private sellers cannot sell in grocery category

you’ll need to contact SS and ask to change your legal entity

are you registered at all with HMRC ?

00
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post

Its unlikely that an individual (which is basically someone selling off their unwanted 2nd hand items such as books they have read) will get approved to sell in the groceries category.

If you haven’t uploaded your UTR number or Limited Company information then you have registered on Amazon with the incorrect form of account and have not told them you are a business.

10
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_DTufFoxJuMU0M’s post

Thank you for taking the time to reply Dedez.

This makes sense to me, is it shared anywhere in any documentation so I can read further about how individuals can’t be approved for the grocery category?

I am sorry I am unsure what you mean by the second point, you do not need an LLC to operate as a sole trader and be a registered business. I am wondering if you are right, why am I being denied on the basis my invoices are incorrect? Is it normal for Amazon to not share the real root cause?

thanks again Dedez, I am learning a lot!

L&C

00
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

you are not an individual
if you are buying and selling for a profit, you are a business and should be registered as such - this can be as a sole trader or a ltd company

are you registered with HMRC at all ?

certain categories do not allow goods to be sold as Used, and private sellers can only list goods as Used

10
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

That reply was in response to what Dedez stated, he indicated I may be seen as an individual and that could be the root cause - I think you’ve mis understood the point!

I am able to list the units as NEW which indicates to me I have correctly configured my account.

Thanks

L&C

00
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post

Also don’t mix up account type and selling plan

Individual, sole trade, limited etc are all account types.

Individual (75p per item) or professional (£25 a month) are selling plans, they are badly named, and very confusing to new comers. Any account type can be on either plan, they are completely irrelevant to each other.

20
user profile
Seller_WseB32EBb785w
In reply to: Seller_983P6hfqQa3E2’s post

That’s the problem now with HFSS. We already sell in a number of categories affected, but the way in which Amazon have implemented this legislation, is, quote, “an utter shambles”. If you launch into any of these categories as things stand, with no sponsored clicks and no promotional opportunities, you will start on Page 137 and stay there. Pointless and if I were you, I wouldn’t waste my time.

10
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

are you fully verified on amazon as a business - either sole trader or Ltd company ?

what brand are you applying for ?

If you are splitting these down, do you also have the relevant Food and hygiene certs from your local council ?

00
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

are you fully verified on amazon as a business - either sole trader or Ltd company ?

what brand are you applying for ?

If you are splitting these down, do you also have the relevant Food and hygiene certs from your local council ?

00
Reply
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

Hi The_Little_Shop,

Brand authorisation has been approved (‘Laces & Co.’) however I operate as a sole trader (without trademark).

Yes we are registered with the local authorities and hold a 5 star hygiene rating.

Do you have any advice on what I can do?

Thanks in advance

L&C

00
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

Hi The_Little_Shop,

Brand authorisation has been approved (‘Laces & Co.’) however I operate as a sole trader (without trademark).

Yes we are registered with the local authorities and hold a 5 star hygiene rating.

Do you have any advice on what I can do?

Thanks in advance

L&C

00
Reply
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

have you uploaded your UTR number ?

There is a sweet company that sells online called Laces & Co registered in manchester – is that you too?

00
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

have you uploaded your UTR number ?

There is a sweet company that sells online called Laces & Co registered in manchester – is that you too?

00
Reply
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

No I haven’t, this is something I can look it - can you please share how this will impact the current problem I’m facing?

Yes that is us.

thanks a lot for your time,

L&C

00
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

No I haven’t, this is something I can look it - can you please share how this will impact the current problem I’m facing?

Yes that is us.

thanks a lot for your time,

L&C

00
Reply
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

your website states - This website is operated by Laces and Co Limited (Manchester M5)

are you a ltd ?

If you’ve not regsitered your UTR or Ltd details, you are only a private seller and private sellers cannot sell in grocery category

you’ll need to contact SS and ask to change your legal entity

are you registered at all with HMRC ?

00
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

your website states - This website is operated by Laces and Co Limited (Manchester M5)

are you a ltd ?

If you’ve not regsitered your UTR or Ltd details, you are only a private seller and private sellers cannot sell in grocery category

you’ll need to contact SS and ask to change your legal entity

are you registered at all with HMRC ?

00
Reply
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post

Its unlikely that an individual (which is basically someone selling off their unwanted 2nd hand items such as books they have read) will get approved to sell in the groceries category.

If you haven’t uploaded your UTR number or Limited Company information then you have registered on Amazon with the incorrect form of account and have not told them you are a business.

10
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post

Its unlikely that an individual (which is basically someone selling off their unwanted 2nd hand items such as books they have read) will get approved to sell in the groceries category.

If you haven’t uploaded your UTR number or Limited Company information then you have registered on Amazon with the incorrect form of account and have not told them you are a business.

10
Reply
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_DTufFoxJuMU0M’s post

Thank you for taking the time to reply Dedez.

This makes sense to me, is it shared anywhere in any documentation so I can read further about how individuals can’t be approved for the grocery category?

I am sorry I am unsure what you mean by the second point, you do not need an LLC to operate as a sole trader and be a registered business. I am wondering if you are right, why am I being denied on the basis my invoices are incorrect? Is it normal for Amazon to not share the real root cause?

thanks again Dedez, I am learning a lot!

L&C

00
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_DTufFoxJuMU0M’s post

Thank you for taking the time to reply Dedez.

This makes sense to me, is it shared anywhere in any documentation so I can read further about how individuals can’t be approved for the grocery category?

I am sorry I am unsure what you mean by the second point, you do not need an LLC to operate as a sole trader and be a registered business. I am wondering if you are right, why am I being denied on the basis my invoices are incorrect? Is it normal for Amazon to not share the real root cause?

thanks again Dedez, I am learning a lot!

L&C

00
Reply
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

you are not an individual
if you are buying and selling for a profit, you are a business and should be registered as such - this can be as a sole trader or a ltd company

are you registered with HMRC at all ?

certain categories do not allow goods to be sold as Used, and private sellers can only list goods as Used

10
user profile
Seller_7VbclcPFFRTnc
In reply to: Seller_983P6hfqQa3E2’s post

you are not an individual
if you are buying and selling for a profit, you are a business and should be registered as such - this can be as a sole trader or a ltd company

are you registered with HMRC at all ?

certain categories do not allow goods to be sold as Used, and private sellers can only list goods as Used

10
Reply
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

That reply was in response to what Dedez stated, he indicated I may be seen as an individual and that could be the root cause - I think you’ve mis understood the point!

I am able to list the units as NEW which indicates to me I have correctly configured my account.

Thanks

L&C

00
user profile
Seller_983P6hfqQa3E2
In reply to: Seller_7VbclcPFFRTnc’s post

That reply was in response to what Dedez stated, he indicated I may be seen as an individual and that could be the root cause - I think you’ve mis understood the point!

I am able to list the units as NEW which indicates to me I have correctly configured my account.

Thanks

L&C

00
Reply
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post

Also don’t mix up account type and selling plan

Individual, sole trade, limited etc are all account types.

Individual (75p per item) or professional (£25 a month) are selling plans, they are badly named, and very confusing to new comers. Any account type can be on either plan, they are completely irrelevant to each other.

20
user profile
Seller_DTufFoxJuMU0M
In reply to: Seller_983P6hfqQa3E2’s post

Also don’t mix up account type and selling plan

Individual, sole trade, limited etc are all account types.

Individual (75p per item) or professional (£25 a month) are selling plans, they are badly named, and very confusing to new comers. Any account type can be on either plan, they are completely irrelevant to each other.

20
Reply
user profile
Seller_WseB32EBb785w
In reply to: Seller_983P6hfqQa3E2’s post

That’s the problem now with HFSS. We already sell in a number of categories affected, but the way in which Amazon have implemented this legislation, is, quote, “an utter shambles”. If you launch into any of these categories as things stand, with no sponsored clicks and no promotional opportunities, you will start on Page 137 and stay there. Pointless and if I were you, I wouldn’t waste my time.

10
user profile
Seller_WseB32EBb785w
In reply to: Seller_983P6hfqQa3E2’s post

That’s the problem now with HFSS. We already sell in a number of categories affected, but the way in which Amazon have implemented this legislation, is, quote, “an utter shambles”. If you launch into any of these categories as things stand, with no sponsored clicks and no promotional opportunities, you will start on Page 137 and stay there. Pointless and if I were you, I wouldn’t waste my time.

10
Reply