Need a Catalogue Team Member to Help Fix UPC Codes on Deactivated Listings
Hello
It appears that some of the ASINs I list against were created with incorrect UPC codes, which resulted in them being de-activated. I have the correct GS1 verifiable UPC codes, but I am unable to fix them on my end as the ASINs have pre-existing incorrect ASINs.
I have done the usual delete ASIN and re-create with correct UPC after 24 hours instruction repeatedly, with no success. Can the mods please get in touch with one of the catalogue team members to help me fix these listings? Please refer to Case ID 16144045681 for one such example.
Thanks
Products Paradise.
Need a Catalogue Team Member to Help Fix UPC Codes on Deactivated Listings
Hello
It appears that some of the ASINs I list against were created with incorrect UPC codes, which resulted in them being de-activated. I have the correct GS1 verifiable UPC codes, but I am unable to fix them on my end as the ASINs have pre-existing incorrect ASINs.
I have done the usual delete ASIN and re-create with correct UPC after 24 hours instruction repeatedly, with no success. Can the mods please get in touch with one of the catalogue team members to help me fix these listings? Please refer to Case ID 16144045681 for one such example.
Thanks
Products Paradise.
1 reply
Roberto_Amazon
Hello! @Seller_zflMolnVo8Ayk
Thank you for bringing this matter into our attention.
I have confirmed that the case 16144045681 is currently being worked on correctly. I see that you provided additional listings impacted by this issue, they will continue to review the issue accordingly.
If the issue is not resolved, please reply here and we will evaluate next steps.
Regards,
Roberto
