Listing keeps getting "Blocked" and sent inactive
I am not sure why it keeps happening. It is my own brand and custom formula. It says:
Address policy violations to meet listing guidelines
Reason: Restricted product policy violations.
But there is nothing in it that is restricted . 100% positive here as the manufacturer has multiple brands on Amazon with similar or same formulas/ingredients.
The ASIN is
B0DH3TFTFG
When i click "review blocked reason" and then click "Submit Appeal" there is nothing under "open" to be able to submit one. Over the last few week also it goes from "inactive" and listing taken down to active and listing is up multiple times a day.... so bizarre and very frustrating. Any advice?
9 replies
Seller_CW0P5hgbsiqWX
OP: "But there is nothing in it that is restricted. 100% positive here as the manufacturer has multiple brands on Amazon with similar or same formulas/ingredients."
Remember, it is your business, and your brand. Sellers's can never judge another seller's brand, products, or why they can sell on the site.
It is your brand, therefore when submitting aa application, you would need to send, Your USTPO Registration, COC's in YOUR brand name, and YOUR Liability Insurance Policy information.
Make sure it is all in your appeal. The COC will show there is nothing harmful in whatever the product is.
Danny_Amazon
Hey there @Seller_ROXf1TEBjhGWO- and thanks for posting this to the seller forums.
As I navigate to that ASIN on the website now, I see the listing as active, so I'm hoping you were already able to get this resolved! If not, can you help share the case ID you've used to surface the issue with support so I can determine the best next steps if we need to pursue an escalation?
Thanks much,
Danny
