How to add EU Responsible Person?
We have just appointed our EU Responsible Person
Can anyone tell us how to add the information to our store or ASIN's?
Thanks in advance
24 replies
Ezra_Amazon
Hi @Seller_hjC1f9DWeqg5C,
You can find all the relevant information here:General Product Safety Regulation (GPSR).
Check the "Main requirements" section. If you have any questions, feel free to ask. Ezra
Seller_hjC1f9DWeqg5C
Hi Ezra,
I have been through this over and over again with customer support, no one at amazon seems to understand the law. I keep getting told as we are based in the UK and only have Amazon UK FBA we do not need to comply with GPSR, however Amazon FBA send to Northern Ireland (which is part of the UK) which means we do need to comply with GPSR.
So are you still sending Amazon UK FBA to Northern Ireland or not?
Seller_Nx3Da5XPngGEm
The help page says:
"For listings on our UK-based store, you don’t need to submit any information to Amazon. You must, however, submit the required information for listings on our EU-based stores. For instructions, open this help page in the Seller Central website for the EU-based store, where you sell products in scope of the GPSR."
So does this mean Amazon say it's ok for us to continue to sell abroad as long as we use Amazon.co.uk for this? (or do we still need to get an EU responsible person?)
Seller_ZQyopdiwkUHOZ
It doesn't matter what Amazon answer to that, because it would be illegal for you to sell to Northern Ireland or the EU regardless of whether Amazon allows you to do it or not.
If you are selling to the EU or Northern Ireland, it is a legal requirement to comply with GPSR regulations.
Seller_Nx3Da5XPngGEm
Let's say we ship second hand books to the EU or Northern Ireland, would we need to take any action? no one seems to have a straight answer. What about products manufactured before December?
The regulation makes sense, but what doesn't make sense is their ability to use common sense for products that are clearly safe. How is an antique allowed but something like a book having no mention of being excluded...? I guess no one knows.
We've disabled EU/NI sales for now, it's such a shame they did this.
Seller_ZQyopdiwkUHOZ
For second hand books, I would imagine it would come down to print date, but who knows? The definitions they lay out in the document seem to rely on you understanding how certain terms are used in legalese, and are sometimes based on the assumption you're familiar with previous legislation.
Every time I try to find the previous legislation they refer to, it also refers to previous legislation so you end up going down rabbit holes just to understand one point that you only need to understand in the first place because of how it relates to a different point.
Products simply being manufactured prior to the 13th December isn't enough to allow them to ignore the legislation. Those specific items have to have been available to consumers in the EU before that date. What them being available means is only loosely described as it will be determined by considering things like advertising aimed at consumers in that location, shipping destinations available there, language the listings were in etc, but it doesn't state that all of those are required, nor give a clear indication of how much weight each of the, will be given.
It does go out of its way to specify that simply having the webpage were the product is listed accessible by people in EU countries who have the web address isn't enough. How that relates to those locations having shipping options set up on the page is of course not made clear.
Ezra_Amazon
Hi @Seller_hjC1f9DWeqg5C and @Seller_Nx3Da5XPngGEm, sorry for the delay in getting back to you.
For listings on Amazon UK-based store, which includes Northern Ireland, you don’t need to submit any information to Amazon.
You must, however, submit the required information for listings on Amazon EU-based stores, including Ireland store.
Note that it isn’t possible to exclude Northern Ireland from Fulfilment by Amazon (FBA) shipments. FBA shipments for the UK store cover all countries of the United Kingdom, including Northern Ireland.
Cheers, Ezra
