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Seller_ClXXrSNsyNxyN

My account is now deactivated so seller support refuse to speak to me

following on from here

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/a766709e-ceba-49f2-b293-ba4102eef8aa?postId=a766709e-ceba-49f2-b293-ba4102eef8aa

They have now just deactivated my account

Should I go a letter before action now on the 4k they are witholding or do anything else?

37 views
13 replies
Account Health
Tags:Deactivated
00
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user profile
Seller_ClXXrSNsyNxyN

My account is now deactivated so seller support refuse to speak to me

following on from here

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/a766709e-ceba-49f2-b293-ba4102eef8aa?postId=a766709e-ceba-49f2-b293-ba4102eef8aa

They have now just deactivated my account

Should I go a letter before action now on the 4k they are witholding or do anything else?

Account Health
Tags:Deactivated
00
37 views
13 replies
Reply
13 replies
user profile
Seller_mS10UjVYuuGor
In reply to: Seller_ClXXrSNsyNxyN’s post

If you can't pass KYC Amazon may ask the court to block any action by you as they are obliged by law to carryout KYC verification. This is likely to be granted and put the ball straight back in your court.

Not knowing the full picture but scanning your recent posts it suggests the use of a virtual address is at least one issue, if you're convinced that is the only issue, you don't have business premises and don't want to disclose your home address ask your accountant if you can register at their address, most will allow this but may charge a small fee.

20
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_ClXXrSNsyNxyN’s post

I personally would look into Mediation first before a small claims action.

With mediation you have to commit to small fee but often cases are resolved before the fee is payable. Some sellers get really quick responses.

A small claims court is not guaranteed to find in your favour, Amazon may argue that you have not passed KYC and they are legally withholding your funds why they confirm your identity.

Looking at your other thread on this it is the virtual address causing you problems. Amazon use this as a test for NETP sellers who should be paying VAT.

20
user profile
Seller_ZVAz3d5lZuGid
In reply to: Seller_ClXXrSNsyNxyN’s post

Try using the blue search box at the top of the page - the link is there.

10
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_ClXXrSNsyNxyN’s post

Mediation information

https://sellercentral.amazon.co.uk/help/hub/reference/G67ETGRC3ZJQBTVT

10
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user profile
Seller_ClXXrSNsyNxyN

My account is now deactivated so seller support refuse to speak to me

following on from here

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/a766709e-ceba-49f2-b293-ba4102eef8aa?postId=a766709e-ceba-49f2-b293-ba4102eef8aa

They have now just deactivated my account

Should I go a letter before action now on the 4k they are witholding or do anything else?

37 views
13 replies
Account Health
Tags:Deactivated
00
Reply
user profile
Seller_ClXXrSNsyNxyN

My account is now deactivated so seller support refuse to speak to me

following on from here

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/a766709e-ceba-49f2-b293-ba4102eef8aa?postId=a766709e-ceba-49f2-b293-ba4102eef8aa

They have now just deactivated my account

Should I go a letter before action now on the 4k they are witholding or do anything else?

Account Health
Tags:Deactivated
00
37 views
13 replies
Reply
user profile

My account is now deactivated so seller support refuse to speak to me

by Seller_ClXXrSNsyNxyN

following on from here

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/a766709e-ceba-49f2-b293-ba4102eef8aa?postId=a766709e-ceba-49f2-b293-ba4102eef8aa

They have now just deactivated my account

Should I go a letter before action now on the 4k they are witholding or do anything else?

Account Health
Tags:Deactivated
00
37 views
13 replies
Reply
13 replies
13 replies
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user profile
Seller_mS10UjVYuuGor
In reply to: Seller_ClXXrSNsyNxyN’s post

If you can't pass KYC Amazon may ask the court to block any action by you as they are obliged by law to carryout KYC verification. This is likely to be granted and put the ball straight back in your court.

Not knowing the full picture but scanning your recent posts it suggests the use of a virtual address is at least one issue, if you're convinced that is the only issue, you don't have business premises and don't want to disclose your home address ask your accountant if you can register at their address, most will allow this but may charge a small fee.

20
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_ClXXrSNsyNxyN’s post

I personally would look into Mediation first before a small claims action.

With mediation you have to commit to small fee but often cases are resolved before the fee is payable. Some sellers get really quick responses.

A small claims court is not guaranteed to find in your favour, Amazon may argue that you have not passed KYC and they are legally withholding your funds why they confirm your identity.

Looking at your other thread on this it is the virtual address causing you problems. Amazon use this as a test for NETP sellers who should be paying VAT.

20
user profile
Seller_ZVAz3d5lZuGid
In reply to: Seller_ClXXrSNsyNxyN’s post

Try using the blue search box at the top of the page - the link is there.

10
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_ClXXrSNsyNxyN’s post

Mediation information

https://sellercentral.amazon.co.uk/help/hub/reference/G67ETGRC3ZJQBTVT

10
Follow this discussion to be notified of new activity
user profile
Seller_mS10UjVYuuGor
In reply to: Seller_ClXXrSNsyNxyN’s post

If you can't pass KYC Amazon may ask the court to block any action by you as they are obliged by law to carryout KYC verification. This is likely to be granted and put the ball straight back in your court.

Not knowing the full picture but scanning your recent posts it suggests the use of a virtual address is at least one issue, if you're convinced that is the only issue, you don't have business premises and don't want to disclose your home address ask your accountant if you can register at their address, most will allow this but may charge a small fee.

20
user profile
Seller_mS10UjVYuuGor
In reply to: Seller_ClXXrSNsyNxyN’s post

If you can't pass KYC Amazon may ask the court to block any action by you as they are obliged by law to carryout KYC verification. This is likely to be granted and put the ball straight back in your court.

Not knowing the full picture but scanning your recent posts it suggests the use of a virtual address is at least one issue, if you're convinced that is the only issue, you don't have business premises and don't want to disclose your home address ask your accountant if you can register at their address, most will allow this but may charge a small fee.

20
Reply
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_ClXXrSNsyNxyN’s post

I personally would look into Mediation first before a small claims action.

With mediation you have to commit to small fee but often cases are resolved before the fee is payable. Some sellers get really quick responses.

A small claims court is not guaranteed to find in your favour, Amazon may argue that you have not passed KYC and they are legally withholding your funds why they confirm your identity.

Looking at your other thread on this it is the virtual address causing you problems. Amazon use this as a test for NETP sellers who should be paying VAT.

20
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_ClXXrSNsyNxyN’s post

I personally would look into Mediation first before a small claims action.

With mediation you have to commit to small fee but often cases are resolved before the fee is payable. Some sellers get really quick responses.

A small claims court is not guaranteed to find in your favour, Amazon may argue that you have not passed KYC and they are legally withholding your funds why they confirm your identity.

Looking at your other thread on this it is the virtual address causing you problems. Amazon use this as a test for NETP sellers who should be paying VAT.

20
Reply
user profile
Seller_ZVAz3d5lZuGid
In reply to: Seller_ClXXrSNsyNxyN’s post

Try using the blue search box at the top of the page - the link is there.

10
user profile
Seller_ZVAz3d5lZuGid
In reply to: Seller_ClXXrSNsyNxyN’s post

Try using the blue search box at the top of the page - the link is there.

10
Reply
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_ClXXrSNsyNxyN’s post

Mediation information

https://sellercentral.amazon.co.uk/help/hub/reference/G67ETGRC3ZJQBTVT

10
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_ClXXrSNsyNxyN’s post

Mediation information

https://sellercentral.amazon.co.uk/help/hub/reference/G67ETGRC3ZJQBTVT

10
Reply
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