Delays at Doncaster lba4 ?
Hi, is there currently a delay at Doncaster ( LBA4) ?
My last FBA shipments were marked as delivered by UPS over14 days ago and has still not been checked in.
Have 3 shipments waiting for over 2 weeks. Can’t sell items until it’s unpacked. Really frustrating.
BHX4 unpacks in under 24 hours normally.
Thanks
Delays at Doncaster lba4 ?
Hi, is there currently a delay at Doncaster ( LBA4) ?
My last FBA shipments were marked as delivered by UPS over14 days ago and has still not been checked in.
Have 3 shipments waiting for over 2 weeks. Can’t sell items until it’s unpacked. Really frustrating.
BHX4 unpacks in under 24 hours normally.
Thanks
Spencer_Amazon
Hello @Seller_WyYAUciQTb1dR, @Seller_EEsC3TXT2hJlF, @Seller_3A5QP5C55qYLn,
I have contacted our partner team to find out what is happening with your shipments.
We will stay in touch.
Regards, Spencer
35 replies
Seller_EEsC3TXT2hJlF
.Mine still not checked in either, starting to think this could be my first lost shipment
Seller_WyYAUciQTb1dR
Hi Spencer
Case has again been given rejected without any reason. You said in your message that they would give me details of what is missing. They didn’t and just sent exactly the same message as before. I can provide any information or supply anything that is needed. I just need to know what the problem is at amazons end.
How can I escalate this ? Who can I call / message, to sort this out. Please advise.
Thanks
Russell
Spencer_Amazon
Hello @Seller_WyYAUciQTb1dR,
I am going to check this for you again.
Regards, Spencer
Seller_WyYAUciQTb1dR
hi Spencer
Got a message this morning to say that they have found the stock and it’s now in FC Transfer status.
Will hold my breath until the stock is actually showing as being in stock. Will let you know in a couple of days on the status of this stock.
Thanks for your help.
(Apart from this issue - sales on Amazon have been amazing this year).
Spencer_Amazon
Hello @Seller_WyYAUciQTb1dR,
I just got news that all your shipments were recovered and added to your inventory.
Can you please confirm this?
Regards, Spencer
Seller_WyYAUciQTb1dR
hi Spencer
Stock has now all been located and 90 % has been transferred through FC transfer, so after much stress this has now been resolved.. (The rest should be finished soon hopefully).
Thanks for your help
Russell
Seller_4AuAqdlSv2M1U
WOW!! reading your posts has exhausted me!! i to have just started send my products to amazon FBA first lot ok but now things have been going wrong the other 5 shipments are now after 10 days still in delivered mode and one still in transit reading your posts has got me feeling rather scared that this FBA thing isn't a workable all viable option if you start losing valuable products inside one of Amazon's warehouses
Seller_WyYAUciQTb1dR
have sent a lot of things to fba without problem over last few years. Increased massively last year via fba, and I only sell via fba now as it works for me (usually).
This was my first major issue, but eventually it did get sorted.
I think my frustration is that sometimes parcels are unpacked within 24 hours and other times it’s 10-14 days. (This problem took 7 weeks to resolve). Would be great to get some sort of continuity.
I do tend to split up products, so everything isn’t in one box in case a problem happened. When it did, sales weren’t too affected, and it’s a lesson learnt.
Will continue to expand product range on Amazon (always via fba).
Good luck.
