Rollo labels printing too light

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_ECpZfAGVpmah5

Rollo labels printing too light

Hello, I use a Rollo thermal printer to print my seller-fulfilled shipping labels. However, despite tweaks to my printer settings, they continue to print very light (as if in a draft format). If I send something from another website to print on the same printer, the labels are much darker.

Is anyone else having this problem and if so, what did you do to correct it?

I can't even locate the label settings here on Amazon to have a look at them, and I've spent quite a bit of time searching!

Thanks in advance...

73 views
2 replies
Tags:Shipping labels
50
Reply
0 replies
user profile
Seller_s7F7fMBDtix0d

Because of slow USPS Christmas deliveries... my OTDR (On Time Delivery Rate) is below 90% and I got the warning that my "account is at risk of deactivation", so I started using Amazon labels today for the first time after selling for nearly 20 years and I have the SAME problem. Labels from PirateShip, Ebay or Stamps dot com all print BEAUTIFULLY, but Amazon labels look like my printer is on its last legs. I use a Zebra LP2844.

20
user profile
Bryce_Amazon

Hey @Seller_ECpZfAGVpmah5,

This issue has actually been raised occasionally over the years, I found this thread from 5 years ago. There are some suggestions to try and re-size the label, but also general dissatisfaction with the printer in general. I might suggest reaching out to Rollo support to see if they have any recommendations?

- Bryce

01
Follow this discussion to be notified of new activity