Why is no one talking about GPSR?
Why is no one talking about GPSR?
The EU boards are full of it.
Currently Amazon are expecting me to upload around 48,000 photos and 8,000 DOCs by the 13th of December.
The portal for uploading doesn't work properly at the moment.
I have no idea if the brands can do it or if I have to do it all.
Why is no one talking about GPSR?
Why is no one talking about GPSR?
The EU boards are full of it.
Currently Amazon are expecting me to upload around 48,000 photos and 8,000 DOCs by the 13th of December.
The portal for uploading doesn't work properly at the moment.
I have no idea if the brands can do it or if I have to do it all.
57 replies
Seller_ZQyopdiwkUHOZ
What? That's totally wrong. That's like saying the UK Gov can't stop us buying guns from the US and importing them to here.
Seller_i38MVIJDH23AY
I have just had a very long conversation with Amazon about the way they have implemented GPSR. It is being done at a seller/product level.
Every seller has to provide the information for every product. It is not possible for the manufacturer to do it for all sellers.
On the 13th of December any seller who has not provided the information will have their listings blocked. If no sellers have provided the information then the listing will be removed.
There will also be an impact on AHR from the 13th of December.
Seller_sg54Fq7GfBZzn
I appreciate what your saying, have they not been asking for the documents before ? for our store, we have been asked for DoCs for the past three years across multiple platforms ?
The new changes now add in the need for country of origin and packaging and safety information.
There were around 900 for us, which took some time.
It depends on whether the brands are going to do it or not.
If the brand owns the listing i,e, they created it then they should be providing it for everyone, however, you have to factor in that there maybe many cases where a product has been added and the brand dont sell on amazon or contribute to it.
In that case, you would need to ask them for the details.
If they dont provide it or you cant then I believe the listing will be removed
Seller_szW3Tb1TnAVGP
What is the process for finding out if you have product that is affected?
Or is it ALL product affected? (Outside of Toys / food looking items etc)
Also, is anyone talking about GHS?
Sarah_Amzn
Hello @Seller_Oh4uBHwzQuiUU,
I'm Sarah with Amazon.
I checked with the partner team and they confirmed me that the seller is responsible for providing the information.
Kind regards,
Sarah.
Seller_5zjHJu11xqGmN
Hi Sarah,
If we just sell on Amazon.co.uk via FBA do we need to do anything? The way I read it is we don't.
This is what the help article states -
For listings on our UK-based store, you don’t need to submit any information to Amazon. You must, however, submit the required information for listings on our EU-based stores. For instructions, open this help page in the Seller Central website for the EU-based store, where you sell products in scope of the GPSR.
Could you please advise.
Thanks
Seller_i38MVIJDH23AY
Hi Sarah
Thanks for confirming that. I have spoken to a few of the brands and they are totally confused too.
Please can you clarify in human (non Seller Support speak) exactly what is required?
If I have a branded toy that has safety instructions on the box in a number of languages, do I need to provide a picture of that in the picture upload section?
This is quite often exactly the same as the picture that is already live on Amazon as often the safety instructions are on the front of the box.
Very few of the branded toys I sell have instructions in Polish so am I right in thinking I need to delete all of the Polish listings?
Thanks
Sarah_Amzn
Hello @Seller_i38MVIJDH23AY,
Sharing with you the answer from the partner team:
"Please advise seller to follow the guidance as PSI needs to be uploaded in its specific location hence yes.
Please follow the guidance on the help page "How to upload images to your product detail page"
Kind regards,
Sarah.
Seller_tM9R4TEYNF2UM
Hi Sarah,
Is there a possibility to use Shoppingfeed to send the informations required for each products and if yes, what are the fields names?
Thanks
Seller_i38MVIJDH23AY
Hi @Sarah_Amzn
Thanks for coming back to me. Unfortunately this is a typical Amazon answer. I am asking questions because I don't understand the guidance.
Replying with follow the guidance just doesn't help.
I don't even know what PSI means.
Thanks
Seller_ZJhFeE3tNKzfh
Assume that is Product Safety Information - though the rest of the sentence doesn't really help matters.
Sarah_Amzn
Hello @Seller_5zjHJu11xqGmN,
UK is out of GPSR scope and therefore no need to comply with regulation. All EU Marketplaces are affected by GPSR.
Kind regards,
Sarah.
Seller_i38MVIJDH23AY
Is anyone getting anywhere with this?
I am uploading photos and they are being accepted in image manager (green tick) but the status still says submission is required and nothing is moving to archived.
I have had multiple different answers from seller support. One time they told me there was a bug but said it would be fixed by today.
I have no idea if what I am doing is correct.
Seller_ua7dWhvz51dmG
I knew the GPSR dashboard would not work before I even tried. It IS such a mess. Why is everything so blooming difficult to do on Amazon? I have had all my products analysed in a lab and ok’d. I have created all the Documents Of Conformity and Technical Manual and other things required but there no use if I can’t upload them. I suspect when I do bots will reject them. I’m almost at the end of my tether. The whole thing is really a mess. We need a video or a some actual person not a bot to speak to us explaining exactly what is required for Northern Ireland if it’s impossible for amazon to UNCOUPLE from UK.
Seller_K8edOfPu9HEmN
All I intend to do is to remove the tick from the Northern Ireland part of the shipping settings on the 11th of December and that's it as I believe we are exempt as we stay well clear of the EU market place.
Why is no one talking about GPSR?
Why is no one talking about GPSR?
The EU boards are full of it.
Currently Amazon are expecting me to upload around 48,000 photos and 8,000 DOCs by the 13th of December.
The portal for uploading doesn't work properly at the moment.
I have no idea if the brands can do it or if I have to do it all.
Why is no one talking about GPSR?
Why is no one talking about GPSR?
The EU boards are full of it.
Currently Amazon are expecting me to upload around 48,000 photos and 8,000 DOCs by the 13th of December.
The portal for uploading doesn't work properly at the moment.
I have no idea if the brands can do it or if I have to do it all.
Why is no one talking about GPSR?
Why is no one talking about GPSR?
The EU boards are full of it.
Currently Amazon are expecting me to upload around 48,000 photos and 8,000 DOCs by the 13th of December.
The portal for uploading doesn't work properly at the moment.
I have no idea if the brands can do it or if I have to do it all.
57 replies
57 replies
Seller_ZQyopdiwkUHOZ
What? That's totally wrong. That's like saying the UK Gov can't stop us buying guns from the US and importing them to here.
Seller_i38MVIJDH23AY
I have just had a very long conversation with Amazon about the way they have implemented GPSR. It is being done at a seller/product level.
Every seller has to provide the information for every product. It is not possible for the manufacturer to do it for all sellers.
On the 13th of December any seller who has not provided the information will have their listings blocked. If no sellers have provided the information then the listing will be removed.
There will also be an impact on AHR from the 13th of December.
Seller_sg54Fq7GfBZzn
I appreciate what your saying, have they not been asking for the documents before ? for our store, we have been asked for DoCs for the past three years across multiple platforms ?
The new changes now add in the need for country of origin and packaging and safety information.
There were around 900 for us, which took some time.
It depends on whether the brands are going to do it or not.
If the brand owns the listing i,e, they created it then they should be providing it for everyone, however, you have to factor in that there maybe many cases where a product has been added and the brand dont sell on amazon or contribute to it.
In that case, you would need to ask them for the details.
If they dont provide it or you cant then I believe the listing will be removed
Seller_szW3Tb1TnAVGP
What is the process for finding out if you have product that is affected?
Or is it ALL product affected? (Outside of Toys / food looking items etc)
Also, is anyone talking about GHS?
Sarah_Amzn
Hello @Seller_Oh4uBHwzQuiUU,
I'm Sarah with Amazon.
I checked with the partner team and they confirmed me that the seller is responsible for providing the information.
Kind regards,
Sarah.
Seller_5zjHJu11xqGmN
Hi Sarah,
If we just sell on Amazon.co.uk via FBA do we need to do anything? The way I read it is we don't.
This is what the help article states -
For listings on our UK-based store, you don’t need to submit any information to Amazon. You must, however, submit the required information for listings on our EU-based stores. For instructions, open this help page in the Seller Central website for the EU-based store, where you sell products in scope of the GPSR.
Could you please advise.
Thanks
Seller_i38MVIJDH23AY
Hi Sarah
Thanks for confirming that. I have spoken to a few of the brands and they are totally confused too.
Please can you clarify in human (non Seller Support speak) exactly what is required?
If I have a branded toy that has safety instructions on the box in a number of languages, do I need to provide a picture of that in the picture upload section?
This is quite often exactly the same as the picture that is already live on Amazon as often the safety instructions are on the front of the box.
Very few of the branded toys I sell have instructions in Polish so am I right in thinking I need to delete all of the Polish listings?
Thanks
Sarah_Amzn
Hello @Seller_i38MVIJDH23AY,
Sharing with you the answer from the partner team:
"Please advise seller to follow the guidance as PSI needs to be uploaded in its specific location hence yes.
Please follow the guidance on the help page "How to upload images to your product detail page"
Kind regards,
Sarah.
Seller_tM9R4TEYNF2UM
Hi Sarah,
Is there a possibility to use Shoppingfeed to send the informations required for each products and if yes, what are the fields names?
Thanks
Seller_i38MVIJDH23AY
Hi @Sarah_Amzn
Thanks for coming back to me. Unfortunately this is a typical Amazon answer. I am asking questions because I don't understand the guidance.
Replying with follow the guidance just doesn't help.
I don't even know what PSI means.
Thanks
Seller_ZJhFeE3tNKzfh
Assume that is Product Safety Information - though the rest of the sentence doesn't really help matters.
Sarah_Amzn
Hello @Seller_5zjHJu11xqGmN,
UK is out of GPSR scope and therefore no need to comply with regulation. All EU Marketplaces are affected by GPSR.
Kind regards,
Sarah.
Seller_i38MVIJDH23AY
Is anyone getting anywhere with this?
I am uploading photos and they are being accepted in image manager (green tick) but the status still says submission is required and nothing is moving to archived.
I have had multiple different answers from seller support. One time they told me there was a bug but said it would be fixed by today.
I have no idea if what I am doing is correct.
Seller_ua7dWhvz51dmG
I knew the GPSR dashboard would not work before I even tried. It IS such a mess. Why is everything so blooming difficult to do on Amazon? I have had all my products analysed in a lab and ok’d. I have created all the Documents Of Conformity and Technical Manual and other things required but there no use if I can’t upload them. I suspect when I do bots will reject them. I’m almost at the end of my tether. The whole thing is really a mess. We need a video or a some actual person not a bot to speak to us explaining exactly what is required for Northern Ireland if it’s impossible for amazon to UNCOUPLE from UK.
Seller_K8edOfPu9HEmN
All I intend to do is to remove the tick from the Northern Ireland part of the shipping settings on the 11th of December and that's it as I believe we are exempt as we stay well clear of the EU market place.
Seller_ZQyopdiwkUHOZ
What? That's totally wrong. That's like saying the UK Gov can't stop us buying guns from the US and importing them to here.
Seller_ZQyopdiwkUHOZ
What? That's totally wrong. That's like saying the UK Gov can't stop us buying guns from the US and importing them to here.
Seller_i38MVIJDH23AY
I have just had a very long conversation with Amazon about the way they have implemented GPSR. It is being done at a seller/product level.
Every seller has to provide the information for every product. It is not possible for the manufacturer to do it for all sellers.
On the 13th of December any seller who has not provided the information will have their listings blocked. If no sellers have provided the information then the listing will be removed.
There will also be an impact on AHR from the 13th of December.
Seller_i38MVIJDH23AY
I have just had a very long conversation with Amazon about the way they have implemented GPSR. It is being done at a seller/product level.
Every seller has to provide the information for every product. It is not possible for the manufacturer to do it for all sellers.
On the 13th of December any seller who has not provided the information will have their listings blocked. If no sellers have provided the information then the listing will be removed.
There will also be an impact on AHR from the 13th of December.
Seller_sg54Fq7GfBZzn
I appreciate what your saying, have they not been asking for the documents before ? for our store, we have been asked for DoCs for the past three years across multiple platforms ?
The new changes now add in the need for country of origin and packaging and safety information.
There were around 900 for us, which took some time.
It depends on whether the brands are going to do it or not.
If the brand owns the listing i,e, they created it then they should be providing it for everyone, however, you have to factor in that there maybe many cases where a product has been added and the brand dont sell on amazon or contribute to it.
In that case, you would need to ask them for the details.
If they dont provide it or you cant then I believe the listing will be removed
Seller_sg54Fq7GfBZzn
I appreciate what your saying, have they not been asking for the documents before ? for our store, we have been asked for DoCs for the past three years across multiple platforms ?
The new changes now add in the need for country of origin and packaging and safety information.
There were around 900 for us, which took some time.
It depends on whether the brands are going to do it or not.
If the brand owns the listing i,e, they created it then they should be providing it for everyone, however, you have to factor in that there maybe many cases where a product has been added and the brand dont sell on amazon or contribute to it.
In that case, you would need to ask them for the details.
If they dont provide it or you cant then I believe the listing will be removed
Seller_szW3Tb1TnAVGP
What is the process for finding out if you have product that is affected?
Or is it ALL product affected? (Outside of Toys / food looking items etc)
Also, is anyone talking about GHS?
Seller_szW3Tb1TnAVGP
What is the process for finding out if you have product that is affected?
Or is it ALL product affected? (Outside of Toys / food looking items etc)
Also, is anyone talking about GHS?
Sarah_Amzn
Hello @Seller_Oh4uBHwzQuiUU,
I'm Sarah with Amazon.
I checked with the partner team and they confirmed me that the seller is responsible for providing the information.
Kind regards,
Sarah.
Sarah_Amzn
Hello @Seller_Oh4uBHwzQuiUU,
I'm Sarah with Amazon.
I checked with the partner team and they confirmed me that the seller is responsible for providing the information.
Kind regards,
Sarah.
Seller_5zjHJu11xqGmN
Hi Sarah,
If we just sell on Amazon.co.uk via FBA do we need to do anything? The way I read it is we don't.
This is what the help article states -
For listings on our UK-based store, you don’t need to submit any information to Amazon. You must, however, submit the required information for listings on our EU-based stores. For instructions, open this help page in the Seller Central website for the EU-based store, where you sell products in scope of the GPSR.
Could you please advise.
Thanks
Seller_5zjHJu11xqGmN
Hi Sarah,
If we just sell on Amazon.co.uk via FBA do we need to do anything? The way I read it is we don't.
This is what the help article states -
For listings on our UK-based store, you don’t need to submit any information to Amazon. You must, however, submit the required information for listings on our EU-based stores. For instructions, open this help page in the Seller Central website for the EU-based store, where you sell products in scope of the GPSR.
Could you please advise.
Thanks
Seller_i38MVIJDH23AY
Hi Sarah
Thanks for confirming that. I have spoken to a few of the brands and they are totally confused too.
Please can you clarify in human (non Seller Support speak) exactly what is required?
If I have a branded toy that has safety instructions on the box in a number of languages, do I need to provide a picture of that in the picture upload section?
This is quite often exactly the same as the picture that is already live on Amazon as often the safety instructions are on the front of the box.
Very few of the branded toys I sell have instructions in Polish so am I right in thinking I need to delete all of the Polish listings?
Thanks
Seller_i38MVIJDH23AY
Hi Sarah
Thanks for confirming that. I have spoken to a few of the brands and they are totally confused too.
Please can you clarify in human (non Seller Support speak) exactly what is required?
If I have a branded toy that has safety instructions on the box in a number of languages, do I need to provide a picture of that in the picture upload section?
This is quite often exactly the same as the picture that is already live on Amazon as often the safety instructions are on the front of the box.
Very few of the branded toys I sell have instructions in Polish so am I right in thinking I need to delete all of the Polish listings?
Thanks
Sarah_Amzn
Hello @Seller_i38MVIJDH23AY,
Sharing with you the answer from the partner team:
"Please advise seller to follow the guidance as PSI needs to be uploaded in its specific location hence yes.
Please follow the guidance on the help page "How to upload images to your product detail page"
Kind regards,
Sarah.
Sarah_Amzn
Hello @Seller_i38MVIJDH23AY,
Sharing with you the answer from the partner team:
"Please advise seller to follow the guidance as PSI needs to be uploaded in its specific location hence yes.
Please follow the guidance on the help page "How to upload images to your product detail page"
Kind regards,
Sarah.
Seller_tM9R4TEYNF2UM
Hi Sarah,
Is there a possibility to use Shoppingfeed to send the informations required for each products and if yes, what are the fields names?
Thanks
Seller_tM9R4TEYNF2UM
Hi Sarah,
Is there a possibility to use Shoppingfeed to send the informations required for each products and if yes, what are the fields names?
Thanks
Seller_i38MVIJDH23AY
Hi @Sarah_Amzn
Thanks for coming back to me. Unfortunately this is a typical Amazon answer. I am asking questions because I don't understand the guidance.
Replying with follow the guidance just doesn't help.
I don't even know what PSI means.
Thanks
Seller_i38MVIJDH23AY
Hi @Sarah_Amzn
Thanks for coming back to me. Unfortunately this is a typical Amazon answer. I am asking questions because I don't understand the guidance.
Replying with follow the guidance just doesn't help.
I don't even know what PSI means.
Thanks
Seller_ZJhFeE3tNKzfh
Assume that is Product Safety Information - though the rest of the sentence doesn't really help matters.
Seller_ZJhFeE3tNKzfh
Assume that is Product Safety Information - though the rest of the sentence doesn't really help matters.
Sarah_Amzn
Hello @Seller_5zjHJu11xqGmN,
UK is out of GPSR scope and therefore no need to comply with regulation. All EU Marketplaces are affected by GPSR.
Kind regards,
Sarah.
Sarah_Amzn
Hello @Seller_5zjHJu11xqGmN,
UK is out of GPSR scope and therefore no need to comply with regulation. All EU Marketplaces are affected by GPSR.
Kind regards,
Sarah.
Seller_i38MVIJDH23AY
Is anyone getting anywhere with this?
I am uploading photos and they are being accepted in image manager (green tick) but the status still says submission is required and nothing is moving to archived.
I have had multiple different answers from seller support. One time they told me there was a bug but said it would be fixed by today.
I have no idea if what I am doing is correct.
Seller_i38MVIJDH23AY
Is anyone getting anywhere with this?
I am uploading photos and they are being accepted in image manager (green tick) but the status still says submission is required and nothing is moving to archived.
I have had multiple different answers from seller support. One time they told me there was a bug but said it would be fixed by today.
I have no idea if what I am doing is correct.
Seller_ua7dWhvz51dmG
I knew the GPSR dashboard would not work before I even tried. It IS such a mess. Why is everything so blooming difficult to do on Amazon? I have had all my products analysed in a lab and ok’d. I have created all the Documents Of Conformity and Technical Manual and other things required but there no use if I can’t upload them. I suspect when I do bots will reject them. I’m almost at the end of my tether. The whole thing is really a mess. We need a video or a some actual person not a bot to speak to us explaining exactly what is required for Northern Ireland if it’s impossible for amazon to UNCOUPLE from UK.
Seller_ua7dWhvz51dmG
I knew the GPSR dashboard would not work before I even tried. It IS such a mess. Why is everything so blooming difficult to do on Amazon? I have had all my products analysed in a lab and ok’d. I have created all the Documents Of Conformity and Technical Manual and other things required but there no use if I can’t upload them. I suspect when I do bots will reject them. I’m almost at the end of my tether. The whole thing is really a mess. We need a video or a some actual person not a bot to speak to us explaining exactly what is required for Northern Ireland if it’s impossible for amazon to UNCOUPLE from UK.
Seller_K8edOfPu9HEmN
All I intend to do is to remove the tick from the Northern Ireland part of the shipping settings on the 11th of December and that's it as I believe we are exempt as we stay well clear of the EU market place.
Seller_K8edOfPu9HEmN
All I intend to do is to remove the tick from the Northern Ireland part of the shipping settings on the 11th of December and that's it as I believe we are exempt as we stay well clear of the EU market place.
