My funds are gone and Amazon claims I owe them?
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My funds are gone and Amazon claims I owe them?

My account was suspended on December 16, 2023, and I applied for funds disbursement after the 90-day period had elapsed. On August 21, 2024, I completed the identity verification process and was notified via email on August 23, 2024, that I was eligible to receive funds. The money was subsequently transferred to my account. However, on August 31, I noticed that the same amount was trying to be withdrawn from my credit card, as indicated in a separate email.

I’m unsure why this withdrawal is occurring, especially since I was deemed eligible to receive the funds. Could you please help me understand this situation? I’ve attached screenshots of the emails for your reference. Also I attached a screenshot of my payments screen.

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Thank you very much for your assistance. I appreciate your help in resolving this matter.

Best regards,

Mehmet Göksel Yaprak

GY NATURAL

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