Amazon auto-rejecting infringment reports and not allowing any way to appeal!

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_j1jF9nxfXmdeu

Amazon auto-rejecting infringment reports and not allowing any way to appeal!

I have had a problem with counterfeits in the past, so I got a trademark for my brand from the USPTO, as well as getting Amazon Brand Registered. I also got copyrights on the text on my products. I've been selling on Amazon about 10 years, been brand registered for about 5, now suddenly my infringement reports are just bouncing right back as rejected as soon as submitted.

I tried to open a case or escalate to have someone actually look at the listings and the only response I get is I have to make a new report. Well now I've made many reports, for both copyright and trademark infringement and I feel like I'm beating my head against the wall. If this fails, I'll have to report this to the U.S. Copyright Office or the National Intellectual Property Rights Office and see if they can take take action on Amazon for failing to enforce laws on their platform. Is this the result of A.I.? Clearly no human looked at the listings or the violations would have been very obvious.

236 views
28 replies
Tags:Brand Registry, Counterfeit, Counterfeit Crimes Unit, Intellectual property infringements
50
Reply
0 replies
user profile
Jim_Amazon

Hi there @Seller_j1jF9nxfXmdeu

I just took a look into the ASINs you're reporting within Brand Registry! I do have a couple of questions here, as I'm not an expert in copyright law or anything, what does your copyright state that you own? Is it the name of that prayer or the prayer itself? Also, I can see you have products that are similar to the ones you're reporting. Is your goal here to report these products to have them removed?

Thank you!

10
user profile
Seller_tZJo8PvgHyd8X

Call a trademark and copyright lawyer instead.

10
Follow this discussion to be notified of new activity