Hi all, hope someone can help us.
We are setting up seller fulfilled prime and want to use DPD for shipping however, our labels are printing blurry through our thermal label printer.
We're using:
1. Apple MacBook Pro
2. Citizen-CL-S521 Thermal Printer
3. QZ Tray (unable to download Amazon print connect as looks to be discontinued).
4. 6x4 inch labels
We've followed all the guides correctly and the labels still print blurry on Mac. Its very frustrating. When we select buy shipping on Amazon, we can either print in PDF or ZPL.
PDF - labels come out blurry
ZPL - labels come out in ZPL coding language
We are unable to amend the printer settings on Amazon. We actually use DPD for our own DCT website orders and have no problems printing labels from the DPD app.
Surely there are other sales with the same issue, is it the MAC? Amazon customer service absolutely clueless as usual pointing us at a help forum which is not related. Please help!
