FBA Sex Toys Refund
I have Noticed that some of my items that were FBA have been refunded to buyers. ,
My question is: Does Amazon demand returning of the items or do buyers get to keep the item and the money?
6 replies
Seller_ZJhFeE3tNKzfh
Depends on the category but I would imagine yes in your instance they would fall under returnless refunds.
Seller_m4fZYr7VSq0bR
I think the policy is to re condition and re sell as used for this category.
;)
Seller_bzRkeDMMsE3Is
If you are getting a lot of returns, something smells a bit fishy there!
Sakura_Amazon_
Hello @Seller_Ge2etbyKIe8RQ
This is Sakura from Amazon. Welcome to the Seller Forums.
We use Amazon's customer returns policies to determine if a purchased FBA item is eligible for return.
Did you review the FBA return insights?
You will find there the specific return order details, such as customer return reason, disposition and return status.
The return status will give you information on what has happened with the item once the return request was submitted.
To access the FBA return insights, go toFBA Returns.
You will find the banner there:
We’ve updated the experience to give you a more holistic look at your FBA returns with data and insights. To find all your returned orders (the legacy page), click here.
Please click the link in the banner and you should be redirected to return Insights.
Thank you, Sellers for your support on this topic and @Seller_ZJhFeE3tNKzfh for sharing the help page link.
Regards,
Sakura
Seller_rMl5YA3AZSVeQ
MUHAHAHAHAHAHAHH !!!!
