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Seller_nBOoM3pBs6Kuo

Never been asked to show a manufacturer can use own barcodes AFTER showing license agreement with the brand

We specialise in personalised branded products for years so we are no strangers to the seller application process. In the last two months, we have put forward 2 different seller applications for 2 different brands under the same manufacturers and the applications were rejected because the contracts do not outline that the manufacturer has permission to use their barcodes on the products. I have tried to explain that this piece of information is redundant when I am showing you that the entire purpose of the contract that I have attached is to show that the manufacturer now has bought the rights to the license agreement for the brand. Even when I go back to the manufacturer and ask for this information they are 1. Shocked that we are asking and 2. They outline that this information is expensive and timely to get because they have to pay for another contract.

I have highlighted all this in the case where I am having the issue, along with the fact that I have asked them to point me to where the guidelines outline that this information is a requirement and they can not. To add insult to injury, on the phone they have highlighted that it is the brand that I am requesting permission from that has made this a requirement and I have to say that this information seems false because not even a month ago I was approved under the same brand but a different manufacturer without this information.

If there is anyone that can help please we have been facing this issue for quite some time.

@Julia_Amazon@Simon_Amazon@Winston_Amazon@Ezra_Amazon@Seller_pKdF0dnvoraDu@Sarah_Amzn

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Tags:ASIN, Add a product, Restricted Products
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Seller_nBOoM3pBs6Kuo

Never been asked to show a manufacturer can use own barcodes AFTER showing license agreement with the brand

We specialise in personalised branded products for years so we are no strangers to the seller application process. In the last two months, we have put forward 2 different seller applications for 2 different brands under the same manufacturers and the applications were rejected because the contracts do not outline that the manufacturer has permission to use their barcodes on the products. I have tried to explain that this piece of information is redundant when I am showing you that the entire purpose of the contract that I have attached is to show that the manufacturer now has bought the rights to the license agreement for the brand. Even when I go back to the manufacturer and ask for this information they are 1. Shocked that we are asking and 2. They outline that this information is expensive and timely to get because they have to pay for another contract.

I have highlighted all this in the case where I am having the issue, along with the fact that I have asked them to point me to where the guidelines outline that this information is a requirement and they can not. To add insult to injury, on the phone they have highlighted that it is the brand that I am requesting permission from that has made this a requirement and I have to say that this information seems false because not even a month ago I was approved under the same brand but a different manufacturer without this information.

If there is anyone that can help please we have been facing this issue for quite some time.

@Julia_Amazon@Simon_Amazon@Winston_Amazon@Ezra_Amazon@Seller_pKdF0dnvoraDu@Sarah_Amzn

Tags:ASIN, Add a product, Restricted Products
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Sarah_Amzn

Hello @Seller_nBOoM3pBs6Kuo,

I'm Sarah with Amazon.

@Julia_Amznhas been following your case with the partner team and has provided you updates in this other thread.

In order to avoid confusion, I'll be closing this thread.

Kind regards,

Sarah.

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Seller_nBOoM3pBs6Kuo

Never been asked to show a manufacturer can use own barcodes AFTER showing license agreement with the brand

We specialise in personalised branded products for years so we are no strangers to the seller application process. In the last two months, we have put forward 2 different seller applications for 2 different brands under the same manufacturers and the applications were rejected because the contracts do not outline that the manufacturer has permission to use their barcodes on the products. I have tried to explain that this piece of information is redundant when I am showing you that the entire purpose of the contract that I have attached is to show that the manufacturer now has bought the rights to the license agreement for the brand. Even when I go back to the manufacturer and ask for this information they are 1. Shocked that we are asking and 2. They outline that this information is expensive and timely to get because they have to pay for another contract.

I have highlighted all this in the case where I am having the issue, along with the fact that I have asked them to point me to where the guidelines outline that this information is a requirement and they can not. To add insult to injury, on the phone they have highlighted that it is the brand that I am requesting permission from that has made this a requirement and I have to say that this information seems false because not even a month ago I was approved under the same brand but a different manufacturer without this information.

If there is anyone that can help please we have been facing this issue for quite some time.

@Julia_Amazon@Simon_Amazon@Winston_Amazon@Ezra_Amazon@Seller_pKdF0dnvoraDu@Sarah_Amzn

13 views
1 reply
Tags:ASIN, Add a product, Restricted Products
00
Reply
user profile
Seller_nBOoM3pBs6Kuo

Never been asked to show a manufacturer can use own barcodes AFTER showing license agreement with the brand

We specialise in personalised branded products for years so we are no strangers to the seller application process. In the last two months, we have put forward 2 different seller applications for 2 different brands under the same manufacturers and the applications were rejected because the contracts do not outline that the manufacturer has permission to use their barcodes on the products. I have tried to explain that this piece of information is redundant when I am showing you that the entire purpose of the contract that I have attached is to show that the manufacturer now has bought the rights to the license agreement for the brand. Even when I go back to the manufacturer and ask for this information they are 1. Shocked that we are asking and 2. They outline that this information is expensive and timely to get because they have to pay for another contract.

I have highlighted all this in the case where I am having the issue, along with the fact that I have asked them to point me to where the guidelines outline that this information is a requirement and they can not. To add insult to injury, on the phone they have highlighted that it is the brand that I am requesting permission from that has made this a requirement and I have to say that this information seems false because not even a month ago I was approved under the same brand but a different manufacturer without this information.

If there is anyone that can help please we have been facing this issue for quite some time.

@Julia_Amazon@Simon_Amazon@Winston_Amazon@Ezra_Amazon@Seller_pKdF0dnvoraDu@Sarah_Amzn

Tags:ASIN, Add a product, Restricted Products
00
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Never been asked to show a manufacturer can use own barcodes AFTER showing license agreement with the brand

by Seller_nBOoM3pBs6Kuo

We specialise in personalised branded products for years so we are no strangers to the seller application process. In the last two months, we have put forward 2 different seller applications for 2 different brands under the same manufacturers and the applications were rejected because the contracts do not outline that the manufacturer has permission to use their barcodes on the products. I have tried to explain that this piece of information is redundant when I am showing you that the entire purpose of the contract that I have attached is to show that the manufacturer now has bought the rights to the license agreement for the brand. Even when I go back to the manufacturer and ask for this information they are 1. Shocked that we are asking and 2. They outline that this information is expensive and timely to get because they have to pay for another contract.

I have highlighted all this in the case where I am having the issue, along with the fact that I have asked them to point me to where the guidelines outline that this information is a requirement and they can not. To add insult to injury, on the phone they have highlighted that it is the brand that I am requesting permission from that has made this a requirement and I have to say that this information seems false because not even a month ago I was approved under the same brand but a different manufacturer without this information.

If there is anyone that can help please we have been facing this issue for quite some time.

@Julia_Amazon@Simon_Amazon@Winston_Amazon@Ezra_Amazon@Seller_pKdF0dnvoraDu@Sarah_Amzn

Tags:ASIN, Add a product, Restricted Products
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Sarah_Amzn

Hello @Seller_nBOoM3pBs6Kuo,

I'm Sarah with Amazon.

@Julia_Amznhas been following your case with the partner team and has provided you updates in this other thread.

In order to avoid confusion, I'll be closing this thread.

Kind regards,

Sarah.

11
Follow this discussion to be notified of new activity
user profile
Sarah_Amzn

Hello @Seller_nBOoM3pBs6Kuo,

I'm Sarah with Amazon.

@Julia_Amznhas been following your case with the partner team and has provided you updates in this other thread.

In order to avoid confusion, I'll be closing this thread.

Kind regards,

Sarah.

11
user profile
Sarah_Amzn

Hello @Seller_nBOoM3pBs6Kuo,

I'm Sarah with Amazon.

@Julia_Amznhas been following your case with the partner team and has provided you updates in this other thread.

In order to avoid confusion, I'll be closing this thread.

Kind regards,

Sarah.

11
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