Anyone ever had their account reinstated with money in it?
I was deactivated 3 years ago with £700+ left in the account which I've never been able to retrieve.
Am I wasting my time appealing - would they rather keep my £700? It seems so.
I appealed many times at the time of suspension 3yrs ago but with no luck.
I've submitted another appeal this week, explaining that I sell a completely different range of items these days and have no interest in selling the products which led to my deactivation 3yrs ago. But they've rejected the appeal and I seem to have received the same reply I got last time, copy and pasted. Which completely ignores everything I said in the most recent appeal about basically starting from scratch with new products.
0 replies
Seller_QuM1AZgzfU9x4
Generally a lot of suspensions can be successfully appealed, but you have to write an appeal that ticks the boxes Amazon will want to see. I've seen a lot of appeals posted to the forum and very often they miss the main points.
As for the £700, if you aren't aware there's an email address to ask for those funds - disbursement-appeals@amazon.co.uk - which is a separate process from getting the account back.
Ash_AMZ
Hello @Seller_QjcpohBa93I3a,
Ash here to assist. It has been understood that you need help with your account reactivation and funds disbursement.
You may request funds disbursement by contacting disbursement-appeals@amazon.co.uk.
To help you better, kindly share more details of the deactivation reasons over this thread.
Please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
