amazon refunded item but item was never returned to me
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Seller_qG2jkERzMakiH

amazon refunded item but item was never returned to me

amazon refunded item but item was never returned to me i started a claims for this but amazon took the buyers side saying that the item was a non returnable item but yet im out of money and the item how is this fair to the seller? which is me

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Seller_7LrAV0m5llaI7
In reply to: Seller_qG2jkERzMakiH’s post

If amazon refunds a non returnable item, then you will get a reimbursement on your reimbursements report within 45-60 days automatically. That is how it works with our dangerous goods / hazmat non returnable items.

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Dominic_Amazon
In reply to: Seller_qG2jkERzMakiH’s post

Hi @Seller_qG2jkERzMakiH,

Dominic from Amazon here, @Seller_7LrAV0m5llaI7 is correct.

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Seller_7LrAV0m5llaI7
If amazon refunds a non returnable item, then you will get a reimbursement on your reimbursements report within 45-60 days automatically. That is how it works with our dangerous goods / hazmat non returnable items.
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Best,

Dominic

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