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Seller_FhcGxGcbFKlge

Child ASINS exiting Parent ASIN

Hello everyone,

I have been strugling with Seller Support to fix a proble.

I have a 3 child asins out of 12 that are unable to merge with the parent. Regardless of what I do, they exit the parent asin on the back end and also on the listing itself.

It is just Size variations for clothing so 9 out of 12 are ok but for some reason the remaining 3 just won't work.

I've tried flat files, and even doing it through editing on seller central. Has anyone ever had this problem ?

Please help...

65 views
14 replies
Create and Manage Listings
Tags:ASIN, Add a product
00
Reply
user profile
Seller_FhcGxGcbFKlge

Child ASINS exiting Parent ASIN

Hello everyone,

I have been strugling with Seller Support to fix a proble.

I have a 3 child asins out of 12 that are unable to merge with the parent. Regardless of what I do, they exit the parent asin on the back end and also on the listing itself.

It is just Size variations for clothing so 9 out of 12 are ok but for some reason the remaining 3 just won't work.

I've tried flat files, and even doing it through editing on seller central. Has anyone ever had this problem ?

Please help...

Create and Manage Listings
Tags:ASIN, Add a product
00
65 views
14 replies
Reply
14 replies
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_FhcGxGcbFKlge’s post

Something on those 3 child ASIN's is incompatible with the parent.

It will likely be a key attribute such as Brand, Browse Node, Manufacturer which doesn't match the parent listing.

You may find that deleting the 3 child variations waiting 24 hours and then adding them to the parent again resolves the issue,

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Were you able to list the variations? If not - would you share with me the ID of the case you opened with Seller Support?

@Seller_d8YGbIjNqwFxn- thanks for your inputs.

Best,

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi Maja, here is the latest case I had to re-open , regarding the same issue.

The explanation is in full and better expresses the difficulties im facing and that no one seems to be able to help me with.

Case ID: 9088210192

Hope you can help

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

I can see that your case was transferred 30 min ago and is being worked on by one of our teams. Let's please wait for the updates there.

I am going to keep track of your case as well.

Best,

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Unfortunately Maja, I get copy/paste replies.. Nothing that really helps.

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Please note that case 9088210192 is pending action from your side.

Can you please check it and provide the required information?

Thanks in advance!

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi @Maja_Amazon

Have a look at the case. I replied stating that I had tried to delete the child asins for 24 hours and as usual I got a copy/paste answer that doesn't take into consideration the information I had just given in the case.

To be more precise, seller support just replied asking me to delete child asins for 24 hours whereas I had just told them that I had done it and it did not work.

It is very frustrating for me to not be able to resolve this situtaion and the answers are never personalized. They are identically pasted time after time, case after case which is why i came to the forum to seek for help.

Is there anything you could try to do on your end? Your help would be much appreciated.

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Thanks for the confirmation.

I am going to check your case again and let you know once I have any updates.

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

@Maja_Amazonthe problem is far worse than imagined;

On German(DE) marketplace I am totally stuck, my listings can not be listed and variations keep being blocked my amazon system despite everything being OK on other MPs

I really need help from Amazon Catalogue or Internal team to solve this issue which I have been battling with for months on end.

Seller Support does not help and just sends me automated copy/paste answers. I desperately need help to resolve my situation which has been going on for over a month with absolutely no solution so far;

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Seller_FhcGxGcbFKlge’s post

@Maja_Amazonthe issue regarding my product is that the internal amazon system is unable to categorize the product I sell.

Because we sell menstrual underwear, it sometimes wants it to be listed as underpants, sometimes sanitary_napkins and sometimes intoninence pads.

I spoke to someone on the phone today in France from amazon who confirmed that the listings are somehow blocked due to this reason.

How can I get myself out of this terribly frustrating situation ?

Your help would be so welcomed at this point...

00
Follow this discussion to be notified of new activity
user profile
Seller_FhcGxGcbFKlge

Child ASINS exiting Parent ASIN

Hello everyone,

I have been strugling with Seller Support to fix a proble.

I have a 3 child asins out of 12 that are unable to merge with the parent. Regardless of what I do, they exit the parent asin on the back end and also on the listing itself.

It is just Size variations for clothing so 9 out of 12 are ok but for some reason the remaining 3 just won't work.

I've tried flat files, and even doing it through editing on seller central. Has anyone ever had this problem ?

Please help...

65 views
14 replies
Create and Manage Listings
Tags:ASIN, Add a product
00
Reply
user profile
Seller_FhcGxGcbFKlge

Child ASINS exiting Parent ASIN

Hello everyone,

I have been strugling with Seller Support to fix a proble.

I have a 3 child asins out of 12 that are unable to merge with the parent. Regardless of what I do, they exit the parent asin on the back end and also on the listing itself.

It is just Size variations for clothing so 9 out of 12 are ok but for some reason the remaining 3 just won't work.

I've tried flat files, and even doing it through editing on seller central. Has anyone ever had this problem ?

Please help...

Create and Manage Listings
Tags:ASIN, Add a product
00
65 views
14 replies
Reply
user profile

Child ASINS exiting Parent ASIN

by Seller_FhcGxGcbFKlge

Hello everyone,

I have been strugling with Seller Support to fix a proble.

I have a 3 child asins out of 12 that are unable to merge with the parent. Regardless of what I do, they exit the parent asin on the back end and also on the listing itself.

It is just Size variations for clothing so 9 out of 12 are ok but for some reason the remaining 3 just won't work.

I've tried flat files, and even doing it through editing on seller central. Has anyone ever had this problem ?

Please help...

Create and Manage Listings
Tags:ASIN, Add a product
00
65 views
14 replies
Reply
14 replies
14 replies
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user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_FhcGxGcbFKlge’s post

Something on those 3 child ASIN's is incompatible with the parent.

It will likely be a key attribute such as Brand, Browse Node, Manufacturer which doesn't match the parent listing.

You may find that deleting the 3 child variations waiting 24 hours and then adding them to the parent again resolves the issue,

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Were you able to list the variations? If not - would you share with me the ID of the case you opened with Seller Support?

@Seller_d8YGbIjNqwFxn- thanks for your inputs.

Best,

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi Maja, here is the latest case I had to re-open , regarding the same issue.

The explanation is in full and better expresses the difficulties im facing and that no one seems to be able to help me with.

Case ID: 9088210192

Hope you can help

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

I can see that your case was transferred 30 min ago and is being worked on by one of our teams. Let's please wait for the updates there.

I am going to keep track of your case as well.

Best,

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Unfortunately Maja, I get copy/paste replies.. Nothing that really helps.

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Please note that case 9088210192 is pending action from your side.

Can you please check it and provide the required information?

Thanks in advance!

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi @Maja_Amazon

Have a look at the case. I replied stating that I had tried to delete the child asins for 24 hours and as usual I got a copy/paste answer that doesn't take into consideration the information I had just given in the case.

To be more precise, seller support just replied asking me to delete child asins for 24 hours whereas I had just told them that I had done it and it did not work.

It is very frustrating for me to not be able to resolve this situtaion and the answers are never personalized. They are identically pasted time after time, case after case which is why i came to the forum to seek for help.

Is there anything you could try to do on your end? Your help would be much appreciated.

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Thanks for the confirmation.

I am going to check your case again and let you know once I have any updates.

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

@Maja_Amazonthe problem is far worse than imagined;

On German(DE) marketplace I am totally stuck, my listings can not be listed and variations keep being blocked my amazon system despite everything being OK on other MPs

I really need help from Amazon Catalogue or Internal team to solve this issue which I have been battling with for months on end.

Seller Support does not help and just sends me automated copy/paste answers. I desperately need help to resolve my situation which has been going on for over a month with absolutely no solution so far;

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Seller_FhcGxGcbFKlge’s post

@Maja_Amazonthe issue regarding my product is that the internal amazon system is unable to categorize the product I sell.

Because we sell menstrual underwear, it sometimes wants it to be listed as underpants, sometimes sanitary_napkins and sometimes intoninence pads.

I spoke to someone on the phone today in France from amazon who confirmed that the listings are somehow blocked due to this reason.

How can I get myself out of this terribly frustrating situation ?

Your help would be so welcomed at this point...

00
Follow this discussion to be notified of new activity
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_FhcGxGcbFKlge’s post

Something on those 3 child ASIN's is incompatible with the parent.

It will likely be a key attribute such as Brand, Browse Node, Manufacturer which doesn't match the parent listing.

You may find that deleting the 3 child variations waiting 24 hours and then adding them to the parent again resolves the issue,

00
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_FhcGxGcbFKlge’s post

Something on those 3 child ASIN's is incompatible with the parent.

It will likely be a key attribute such as Brand, Browse Node, Manufacturer which doesn't match the parent listing.

You may find that deleting the 3 child variations waiting 24 hours and then adding them to the parent again resolves the issue,

00
Reply
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Were you able to list the variations? If not - would you share with me the ID of the case you opened with Seller Support?

@Seller_d8YGbIjNqwFxn- thanks for your inputs.

Best,

Maja

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Were you able to list the variations? If not - would you share with me the ID of the case you opened with Seller Support?

@Seller_d8YGbIjNqwFxn- thanks for your inputs.

Best,

Maja

00
Reply
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi Maja, here is the latest case I had to re-open , regarding the same issue.

The explanation is in full and better expresses the difficulties im facing and that no one seems to be able to help me with.

Case ID: 9088210192

Hope you can help

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi Maja, here is the latest case I had to re-open , regarding the same issue.

The explanation is in full and better expresses the difficulties im facing and that no one seems to be able to help me with.

Case ID: 9088210192

Hope you can help

00
Reply
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

I can see that your case was transferred 30 min ago and is being worked on by one of our teams. Let's please wait for the updates there.

I am going to keep track of your case as well.

Best,

Maja

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

I can see that your case was transferred 30 min ago and is being worked on by one of our teams. Let's please wait for the updates there.

I am going to keep track of your case as well.

Best,

Maja

00
Reply
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Unfortunately Maja, I get copy/paste replies.. Nothing that really helps.

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Unfortunately Maja, I get copy/paste replies.. Nothing that really helps.

00
Reply
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Please note that case 9088210192 is pending action from your side.

Can you please check it and provide the required information?

Thanks in advance!

Maja

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Please note that case 9088210192 is pending action from your side.

Can you please check it and provide the required information?

Thanks in advance!

Maja

00
Reply
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi @Maja_Amazon

Have a look at the case. I replied stating that I had tried to delete the child asins for 24 hours and as usual I got a copy/paste answer that doesn't take into consideration the information I had just given in the case.

To be more precise, seller support just replied asking me to delete child asins for 24 hours whereas I had just told them that I had done it and it did not work.

It is very frustrating for me to not be able to resolve this situtaion and the answers are never personalized. They are identically pasted time after time, case after case which is why i came to the forum to seek for help.

Is there anything you could try to do on your end? Your help would be much appreciated.

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi @Maja_Amazon

Have a look at the case. I replied stating that I had tried to delete the child asins for 24 hours and as usual I got a copy/paste answer that doesn't take into consideration the information I had just given in the case.

To be more precise, seller support just replied asking me to delete child asins for 24 hours whereas I had just told them that I had done it and it did not work.

It is very frustrating for me to not be able to resolve this situtaion and the answers are never personalized. They are identically pasted time after time, case after case which is why i came to the forum to seek for help.

Is there anything you could try to do on your end? Your help would be much appreciated.

00
Reply
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Thanks for the confirmation.

I am going to check your case again and let you know once I have any updates.

Maja

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Thanks for the confirmation.

I am going to check your case again and let you know once I have any updates.

Maja

00
Reply
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

@Maja_Amazonthe problem is far worse than imagined;

On German(DE) marketplace I am totally stuck, my listings can not be listed and variations keep being blocked my amazon system despite everything being OK on other MPs

I really need help from Amazon Catalogue or Internal team to solve this issue which I have been battling with for months on end.

Seller Support does not help and just sends me automated copy/paste answers. I desperately need help to resolve my situation which has been going on for over a month with absolutely no solution so far;

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

@Maja_Amazonthe problem is far worse than imagined;

On German(DE) marketplace I am totally stuck, my listings can not be listed and variations keep being blocked my amazon system despite everything being OK on other MPs

I really need help from Amazon Catalogue or Internal team to solve this issue which I have been battling with for months on end.

Seller Support does not help and just sends me automated copy/paste answers. I desperately need help to resolve my situation which has been going on for over a month with absolutely no solution so far;

00
Reply
user profile
Seller_FhcGxGcbFKlge
In reply to: Seller_FhcGxGcbFKlge’s post

@Maja_Amazonthe issue regarding my product is that the internal amazon system is unable to categorize the product I sell.

Because we sell menstrual underwear, it sometimes wants it to be listed as underpants, sometimes sanitary_napkins and sometimes intoninence pads.

I spoke to someone on the phone today in France from amazon who confirmed that the listings are somehow blocked due to this reason.

How can I get myself out of this terribly frustrating situation ?

Your help would be so welcomed at this point...

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Seller_FhcGxGcbFKlge’s post

@Maja_Amazonthe issue regarding my product is that the internal amazon system is unable to categorize the product I sell.

Because we sell menstrual underwear, it sometimes wants it to be listed as underpants, sometimes sanitary_napkins and sometimes intoninence pads.

I spoke to someone on the phone today in France from amazon who confirmed that the listings are somehow blocked due to this reason.

How can I get myself out of this terribly frustrating situation ?

Your help would be so welcomed at this point...

00
Reply
Follow this discussion to be notified of new activity