How to unfreeze account funds after TRO
I received a TRO and chose to authorize Amazon to transfer funds to the account of the other side of the law firm, the other side issued a settlement agreement, the incident has been almost 4 months, my funds are still unable to operate the withdrawal, how to solve the problem?
The account can sell products normally, and the funds are all in the reserved position unable to be withdrawn.
The picture shows part of the terms of the settlement agreement.
0 replies
Seller_NbYSGJ8Tehgbv
You got caught selling counterfeit product and you got sued as a result.
There is no path back to normalcy.
Atlas_Amazon
Hello @Seller_w9QkLklLWylvL
Thank you for the information provided regarding the recent issues that you have been attempting to resolve with the TRO. I know it can be very frustrating given the time you have spent and the settlement being agreed upon as you mention. We would like to provide additional insight to the situation, but we will require some clarification on your actions taken.
Have you attempted to open a case with our team that includes the information concerning the settlement? If so, would you be able to share the corresponding case ID to this thread for us to review further? If you have any other details or information that has been shared with you, please also provide that so we may better assist you.
Best,
Atlas
