VTR is above 99% and still received an email from Amazon stating below 95%
ForumsHomeDiscussionsGroups

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
Canada
imgSign in
Country changed
user profile
Seller_bEnDkoOjcRmkg

VTR is above 99% and still received an email from Amazon stating below 95%

Hi, My VTR rate is always 100% but don't know why it dropped by 0.9%. Anyways its always more than 99% but still I received email from Amazon stating my it is below 95% and seller fulfilled listings are at risk. anybody received similar email. generally my VTR is 100% and now its at 99.19%. Why I received this email? I sell in Canada and Buy Shipping option is not available in Canada.

49 views
4 replies
Fulfil Orders
Tags:Canada Post, Seller fulfilled
00
Reply
0 replies
user profile
Seller_7LrAV0m5llaI7
In reply to: Seller_bEnDkoOjcRmkg’s post

but still I received email from Amazon stating my it is below 95%

The email is stating that some categories are below 95%. Read the wording again.

Go o your BTR Report on the shipping performance tab and it will show you the categories below 95%.

For example, this list below averages out to 96.94% total, due to 71% and 88% categories.

img
31
Follow this discussion to be notified of new activity