ATS team memember is not coming for the pickup

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
India
imgSign in
Country changed
user profile
Seller_Trjt5UGYczevo

ATS team memember is not coming for the pickup

Even though we have kept our order 407-4381254-5857925 ready on time, it has not been picked up. It's been 3 days now. We have filled out the form qualtrics multiple times but no one is coming for the pickup.

152 views
18 replies
Tags:Cancelled order, FBA, MFN, Packaging, Shipping
40
Reply
18 replies
user profile
Seller_Trjt5UGYczevo

Even after filling out the form, orders have not been rescheduled for pickup.

00
user profile
Seller_Szbgl8SnJfXX4

We were facing the same problem, for 4 - 5 months this happened. Opening cases on Seller Support also was not helpful as they are still investigating since a 2 - 3 months. This is a problem and Amazon I don't know why is not being helpful.

10
user profile
Seller_aSAobaPKXAhX5

The same issue was with me for literally 1 year and I contacted amazon after every order, and they are like they will look into it and they cannot do anything else.

10
user profile
Seller_Trjt5UGYczevo

@Amazon Transportation Service Team,

It's the 5th day, and we have been filling out the Qualitrics form every day but no one has come for pickup.

Order id - 407-4381254-5857925.

10
user profile
Seller_w0ORU3yg1RNlW

same issue facing .is that problem solved?

10
user profile
Seller_BwECPDgmst4Aj

I am also facing the same issue since a month. Amazon help center just tells us to wait

10
user profile
Seller_Trjt5UGYczevo

@Amazon Support Team

This is regarding order - 407-4381254-5857925. it's been almost a week now, every day we have been filling Qualtrics form, we have filled out the feedback form and we have also posted it in the seller forum but no one has come for pickup. Finally, because of the pickup issue, our order got canceled by Amazon. The same thing happened with our previous order 405-3080269-5493943.

10
user profile
Seller_Ctszwdi95gKCS

ham to kah rahe hain sab log self shipment kar dijiye

10
user profile
Seller_scwMKOVmT0ToG

Facing the Same Issue the package has not been picked up for my order as well complaining to seller support is not at all helpful - gat a reply that if order cancel we will reimburse cancellation fees and adjust metrics, filled the form for 2 days and in the end order cancelled and i got charged Rs. 260 cancellation fees

Filed for reimbursement and still waiting for the same

No Help provided by seller support team

10