Payment account verificatio
Dear Amazon community
I hope you all are enjoying good health i would like to bring your attention to a problem which i am facing since 3 months My passport got expired so amazon asked me to update my information but i could not update with in a given time frame by Amazon as my passport was not renewed and in fear i have put wrong passport credentials which i know i have done a mistake and for this i feel very sorry to amazon for violate any policy but now i have my original renewed passport and i want to update it but amazon has disabled my submission tab thats why i can not so upon opening a case in seller central this also helped nothing. I want to activate my account and i am ready to give any verification, Please help me.
Regards
0 replies
Seller_VUcjClrPIVFRy
Im sorry to hear that you are not able to get verified but I can quite understand why you uploaded passport details of someone else I presume?
Seller_9PyiKcQsFxDNS
@Seller_wQ3htKyU885lu@Spencer_AMZ@Seller_k6eoEUabo3Exy@Seller_yk3kzHpjMMa4B@Sakura_CAM @Simon_Amazon
Seller_yk3kzHpjMMa4B
Hello @Seller_9PyiKcQsFxDNS,
I’m Mary from Amazon, here to assist you.
From the post above, I understand that need help with the account reactivation.
We would like to help you with more information, if you could provide us the original performance notification that you have received from the team with the reason, for the account deactivation on your selling account.
You can find the detailed information by following the below pathway
Seller central > Performance Tab > Performance notifications
This will give us more clarity on the problem so that we can help you better.
Please review Amazon Services Europe Business Solutions Agreement.
If you need any further assistance, you can post here so that we can help you.
Regards,
Mary.
