FBA multiple lost inventory

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Seller_ZzW7uv31WmZh7

FBA multiple lost inventory

anyone got experience lost inventory when you send in FBA?

We have multiple ASINs with this issue, but for one particular ASIN, it happens about 70% of the time.

Once it reaches the Amazon warehouse, they lose it.

We asked Seller Support, but they haven’t been helpful.

In one case, we sent a shipment that got lost; they approved a reimbursement, but it never happened. We’ve opened multiple cases, referred to the same case, and submitted all the documents from the previous one. Then it turned into a cold case, always ending up with Amazon replying with a “pending” mode.

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Tags:Fulfilment Centre
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Seller_ZzW7uv31WmZh7

here's list of case IDs that refer to the same case, if anyone working at Amazon wants to take a look

15090569031

15172185401

15414777671

15481848171

15558457881

15698098221

15759803591

15905045421

15995318071

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