Seller Feedback Removal
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Seller_lXrRe0tDRbSWb

Seller Feedback Removal

HI, I received a seller feedback which is entirely about delivery executive behavior. I requested Amazon to remove the feedback because it is not related to seller.

But customer care executive is refusing to read the feedback. He is just giving readymade replies.

Case id - 10904063402

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Account Health
Tags:Account Health
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Sakura_Amazon_
In reply to: Seller_lXrRe0tDRbSWb’s post

Hello @Seller_lXrRe0tDRbSWb,

I am Sakura from Amazon. Welcome to the Seller Forums.

I have contacted the relevant Partner Team to review this feedback. I will keep you updated.

Regards,

Sakura

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Sakura_Amazon_
In reply to: Seller_lXrRe0tDRbSWb’s post

Hello @Seller_lXrRe0tDRbSWb,

I am coming back with an update. The feedback you reported was removed and suppresed and your ODR will be updatedwithin 48 hours to reflect this change. ✨

Could you please check it from your side ?

Sakura

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