Amazon Seller account has been deactivated and your listings have been removed in accordance with Section 3

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Seller_sJUyozDeS1DKy

Amazon Seller account has been deactivated and your listings have been removed in accordance with Section 3

@Ash_AMZ hi i need help as i cna see you help somebody with same problem i send invocies of supplier and i notice after check status and had no email from amazon saying We completed our evaluation of your submission. We do not have enough information to remove the violation at this time.

i need help what i have miss as i had no email

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Seller_sJUyozDeS1DKy

@Emet_Amazon hi my account has been deactivated can you explain why my We completed our evaluation of your submission. We do not have enough information to remove the violation at this time.

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Abella_AMZ

Hello @Seller_sJUyozDeS1DKy,

This is Abella from Amazon to help you. From the above post I understand that you are concerned about appeal rejection.

I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.

Thank you for reaching out regarding your rejected invoices. We want to inform you that invoice rejections can occur due to various factors.

The key requirement is that all invoices must be authentic and must show purchases made directly from authorized suppliers or dealers.

Please do ensure that you are reviewing the invoice requirement before submitting:

-- Invoices or receipts from your suppler issued in the last 365 days for the flagged ASIN(s)

-- Supplier information (name, phone number, address, website)

-- Buyer information (name, phone number, address, website)

-- Item quantities

-- You may remove pricing information, but the rest of the document must be visible. For ease of our review, you may highlight or circle the ASIN(s) under review.

--You can only send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered.

However, for better understanding of the issue, I would request you to share the first performance notification that you received from the team.

Once I have this information, I'll be better equipped to guide you through potential solutions or next steps.

If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.

Regards,

Abella.

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