huge review hijacking
ASIN : B0D62JCV3T
Combined over 100 wrong asins' review together. Please take action and remove this seller :
huge review hijacking
ASIN : B0D62JCV3T
Combined over 100 wrong asins' review together. Please take action and remove this seller :
30 replies
Seller_Sram36TnVt73c
try reporting through the listing page...they specifically ask about reviews not matching.
I saw one review where the buyer burned their skin, after trusting the product details and the reviews...Amazon is going to get sued (again) if they don't address these issues.
Seller_RW2hhNpmNDVQL
No idea why people are down-voting you.
The forums is the last place we have to report listing manipulations and hijacks.
I just checked the ASINS, the parent ASIN: B0DFHW9JQ9 looks to be down.
However, all the children are still up. Was there a recent "Make millions on Amazon" Master Class showing the best way to consolidate ASINs as children to Hijack/Review Manipulate? Because this tactic is more and more common these days.
The product review images makes it that much more obvious:
Seller_Sram36TnVt73c
it's all over amazon....here is a variation family for a toe fungus remedy:
The last two are live listings (quantity variations, which aren't permitted in this category but they got around it by manipulating color variations instead)...the others are all dead listings.
Seller_Sram36TnVt73c
6 days on the site since notification of variation harvesting and this dangerous product (ASIN B0D62JCV3T) is still burning people....wow.
If Amazon were serious about providing buyers with the best possible experience, youd think they'd go after this kind of thing first rather than obsessing over packages that get delivered a day late...
All recent reviews look like this, but the overall rating is 4.5 stars....
Cooper_Amazon
Good Evening @Seller_ni3l25XA5FCqG,
Sellers are responsible for complying with all laws, regulations, and Amazon policies when listing products. Amazon encourages sellers to report listing abuse or seller violations of Amazon's policies or applicable law. All reports are thoroughly investigated by our team. For privacy reasons, the results of our investigations can't be disclosed, but we'll take any disciplinary actions we find appropriate.
Please report any abusive behavior using the Report Abuse tool on the Account Health Dashboard. Here is a video on how it works. If you are brand registered, you can also file a report through the Brand Registry report abuse tool.
Additionally, my colleague @Manny_Amazon recently discussed the report a violation tool on this discussion -->HERE<-- if you would like to learn more about this topic.
Lastly, @Seller_Sram36TnVt73c's idea below is another way to report abusive behaviors.
The more times a listing and seller are reported, the higher chances partner teams will be alerted of this behavior occurring on the platform and take action. Whether that report is coming in through Report a Violation tools, from detail page reporting (Report an issue with this product or seller) or within internal team submissions, the more the feedback the merrier. Feel free to let us know if you have any questions regarding the information provided above and have a good night.
Sincerely, Cooper_Amazon
Seller_VxBYRS847S8Hd
Cooper, your response "The more times a listing and seller are reported, the higher chances partner teams will be alerted of this behavior occurring on the platform and take action." This is complete bogus, I've reported two particular sellers for YEARS for review hijacking and the seller accounts are still active. Not only that but these Chinese sellers have 3-4 selling accounts on ONE ASIN. The ASIN nor sellers ever get suspended.
I have thousands of screenshots documenting review fraud from 2022-2024 and submitted nice detailed reports even including previous case IDs for the reported fraud and not ONCE has a Chinese seller or ASIN being sold by a Chinese seller been removed. I've seen the same ASIN have the fraudulent reviews removed 15 times while the same seller continues to sell on the ASIN. Amazon is complicit. Amazon makes more money from this fraud, customers have to come back and order a 2nd product while eating the cost of the first many times as 30 days for some products is not a good sample size, Amazon double dips on customers who should have only had a single purchase for a particular product.
Cooper_Amazon
Good Afternoon @Seller_VxBYRS847S8Hd,
If you have submitted reports and have CASE IDs and Complaint IDs handy, I would recommend creating a brand new discussion -->HERE<-- and select the Manage Buyer Experience category along with the tag 'Product Reviews' .
The Community Managers in that category can review the situation and escalate it the appropriate team for review. Please let us know if you have any questions creating a new discussion and we would be happy to help. Have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Seller_NaffGpwcLYP2C
We have been dealing with the following hijackers for , at least 8 Months: reports and accounts have been suspended, listings removed and they just keep getting reinstated, we are counting, at least FOUR times. Here is the hijacking seller with multiple accounts:
ACCOUNT 1: https://www.amazon.com/sp?ie=UTF8&seller=A3K9UQGD9DA2RZ
HIJACKED LISTINGS: B0DGLM8XNZ , B0DJDGBYLB from main page:
https://www.amazon.com/Linha-Bebe-Granado-Condicionador-Conditioner/dp/B00TAC05DQ
ACCOUNT 2: https://www.amazon.com/sp?ie=UTF8&seller=AC8UZ57ORE4UA
HIJACKED LISTINGS: B0DJ3KLPSC , B0DC6SL9VJ , B0DJDGT6XJ and B0DC6RW4CQ from main page:
https://www.amazon.com/dp/B00U2N7PLC/ref=twister_B0DJLP8VXX
ACCOUNT 3: https://www.amazon.com/sp?ie=UTF8&seller=AWZYOU4YFQXB8
HIJACKED LISTING: B0DFTL7PBY from main product page:
https://www.amazon.com/dp/B07DF83V9S
Cases opened so far without any resolution: 12184068391 , 12185084191 ,
13105630781 , 15366220611 , 15439237591 , 15439633891 , 15439427161 , 15456193841 , 15680192691
Cooper_Amazon
Good Morning @Seller_NaffGpwcLYP2C,
I see that you have created a new discussion -->HERE<-- One of our Community Managers will be in touch with you on your original discussion as we want to ensure duplicate work does not occur. Have a great rest of the week.
Sincerely, Cooper_Amazon
P.S. I will now be closing out this thread as it is about 2 months old.
Seller_Sram36TnVt73c
So basically, nothing will happen unless we "unionize" to report listings? And for some reason, you have bots that control every aspect of our lives here but Amazon doesn't have a bot that detects VARIATION ABUSE?
I have got 4 wart removal items in my cart that are BURNING PEOPLE (including the one at the top of this post). Most of the reviews are for cake pans and other random things. I guess I'll let the lawsuits take care of it because my single reports are going nowhere.
Indefensible.
I am not a seller or competitor to this product but I see the damage it is causing: Physical harm to buyers and the damage to Amazon's reputation as a marketplace in light of the numerous comments below from buyers who clearly see that the reviews are not matching the product.
It shouldn't take more than one report when fraud and injury are occuring. If you can't handle the volume, start suspending THESE sellers (permanently, which requires follow-up because I've seen killed listings rise again hours later; the sellers are never suspended):
--------------------------------- ASIN: B0D62H7CTQ
1.0 out of 5 stars Absolutely Worthless and all the reviews are for another product!
Reviewed in the United States on August 11, 2024
Color: BlackVerified Purchase
This review is for the wart remover, although most of the reviews are for something else. Absolutely doesn’t work and doesn’t even have a cap brush with it. Just q tips and it splattered in my face. Do not buy this product! It’s a scam!:
--------------------------------------------
1.0 out of 5 stars ALL OF THESE REVIEWS ARE USELESS
Reviewed in the United States on August 11, 2024
Color: BlackVerified Purchase
NONE OF THE REVIEWS HAVE ANYTHING TO DO WITH THE PRODUCT ON THE PAGE. HOW DOES AMAZON ALLOW THIS TO HAPPEN??????? THE ACTUAL PRODUCT "SUPER SKIN WART REMOVER" BURNS AND IS VERY UNCOMFORTABLE. I COULD NOT ACCESS ONE REVIEW ABOUT THE PRODUCT. FRUSTRATING. AMAZON MUST DO BETTER.
This wart remover gets high ratings when used as a sweatshirt:
5.0 out of 5 stars Nice lightweight sweatshirt
Reviewed in the United States on May 8, 2023
Verified Purchase
My nine-year-old seems to have fallen victim to the marketing within YouTube. He kept asking me for unspeakable merch. I’m like I don’t even know what merch is but I assume it’s short for merchandise. I guess kids can’t say a full word these days but I guess that’s just how it is. We live in the south so we don’t ever need heavy duty sweatshirts and this is perfect as it is more of a like nylon polyester feel making it very lightweight. So if you’re looking for something that’s truly going to give you insulation This is definitely not it. The designs pretty cute. I guess I don’t have a lot to say about that as it was really my nine-year-old that wanted it. I’m not sure about this unspeakable frog character. I might have to do some more digging and see what they’re about. Hopefully it’s nothing weird.
---------------------------------------ASIN B0CSFRF4BT:
1.0 out of 5 stars Dangerous product
Reviewed in the United States on August 19, 2024
Color: ClearVerified Purchase
Inside the bottle is a plastic plug. Upon opening the the bottle cap this plug forcefully shot out striking me in the eye. A mist followed and now I have an unusual taste in my mouth. The plug came out as that similar to a cap exploding off a wine bottle. I am not returning the product as I am keeping the product for evidence .
1.0 out of 5 stars EXTREMELY DANGEROUS PRODUCT
Reviewed in the United States on August 4, 2024
Color: ClearVerified Purchase
I opened the cap of the wart remover and there is a clear cap that popped off like a Champagne cork in the air 5 feet. The salicylic acid shot out of the bottle and went all over my forehead. Thank god I shut my eyes and it did not get in them. It was a very scary experience….I WOULD NEVER RECOMMEND THIS PRODUCT! IT IS A LAWSUIT WAITING TO HAPPEN!!!
SAME ASIN:
5.0 out of 5 stars Large, high quality
Reviewed in the United States on January 6, 2024
Verified Purchase
Very large wall calendar, sturdy pages
------------------------------------------ ASIN: B0D62JCV3T:
1.0 out of 5 stars it burns your skin
Reviewed in the United States on September 6, 2024
Color: ClearVerified Purchase
I used it one time and it burned my skin. It looks ugly and it hurts.
1.0 out of 5 stars Trust when others say “it will blow up in your face”
Reviewed in the United States on September 1, 2024
Color: ClearVerified Purchase
I can’t say much about the quality of this product but this is a pending lawsuit in the making. This product literally blows up in your face and can leave burn marks. I was fortunate to be wearing glasses and all I did was unscrew the cap and within a second, it blew up in my face with the inner cap flying out and the acid splattering all over. This needs to be recalled
SAME ASIN:
5.0 out of 5 stars Love them
Reviewed in the United States on February 17, 2023
Verified Purchase
These molds worked amazing!!!! I created some awesome vday boxes with them
-------------------------------ASIN: B0D4M1N4FF
1.0 out of 5 stars Scam
Reviewed in the United States on August 22, 2024
Color: BlueVerified Purchase
The package didn’t include the original tamper proof plug, and had been tampered with, It is non refundable. When applied it didn’t create the result it was supposed to.
I want a refund.
---------------Same ASIN:
5.0 out of 5 stars Easy Installation
Reviewed in the United States on May 17, 2024
Verified Purchase
Easy to install, no more leaks from the drain.
Seller_Sram36TnVt73c
A month later, i see this listing is still up and the brand has changed twice now.
I presume the original brand owner got suspended, their second acount took over the listing, then the original brand arose from the ashes somehow and re-took the listing.
Regardless of the brand, there was FBA inventory available.
And when you click on the brand, it takes you to a completely unrelated storefront.
