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Seller_XNeyIFqzRaAVj

Brand approval declined

hello I am contacting regarding un-gating for a brand. I have invoices for 3000 units of a product from an approved distributor for this brand. The invoice contains all of mine and the suppliers information and is all up to amazons standards however I have been asked to provide the suppliers supplier for obvious reasons this is not possible please can someone advise what to do or who to contact

529 views
12 replies
Manage your brand
Tags:Brand Registry
13
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Seller_XNeyIFqzRaAVj

Brand approval declined

hello I am contacting regarding un-gating for a brand. I have invoices for 3000 units of a product from an approved distributor for this brand. The invoice contains all of mine and the suppliers information and is all up to amazons standards however I have been asked to provide the suppliers supplier for obvious reasons this is not possible please can someone advise what to do or who to contact

Manage your brand
Tags:Brand Registry
13
529 views
12 replies
Reply
12 replies
user profile
Seller_XNeyIFqzRaAVj
In reply to: Seller_XNeyIFqzRaAVj’s post

@Maja_Amazon

Please see this I have the invoice from the online branch of the business and on the brands official website the physical side of the business is listed as a distributor. There are over 10 units purchased all my details are included as well as company reg and vat number for both me and the supplier

02
user profile
Sarah_Amzn
In reply to: Seller_XNeyIFqzRaAVj’s post

Hello @Seller_XNeyIFqzRaAVj,

This is Sarah from Amazon and I'm happy to assist you.

Have you tried to contact Seller Support? If yes, Can you please share with me the case ID so I can take a look?

Regards,

Sarah.

00
user profile
Seller_ePCYtnJrEOYgU
In reply to: Seller_XNeyIFqzRaAVj’s post

Sorry but may I ask have you figured out the solution as I myself is going through a similar solution.

00
user profile
Seller_ePCYtnJrEOYgU
In reply to: Seller_XNeyIFqzRaAVj’s post

Had no success, even the amazon seller support team cannot help for some team as the brand gate team is an "back office team" with no communication.

00
user profile
Sarah_Amzn
In reply to: Seller_XNeyIFqzRaAVj’s post

Hello @Seller_XNeyIFqzRaAVj,

can you confirm that the issue is resolved so I can close the escalation?

Sarah.

00
user profile
Seller_ePCYtnJrEOYgU
In reply to: Sarah_Amzn’s post

Hello @Sarah_Amzn

Could you assist me on my forum for this issue. Thanks

00
user profile
Sarah_Amzn
In reply to: Seller_ePCYtnJrEOYgU’s post

Hello @Seller_ePCYtnJrEOYgU,

sure, let's follow the discussion in the other thread please.

01
user profile
Seller_XNeyIFqzRaAVj
In reply to: Seller_ePCYtnJrEOYgU’s post

hi,

I provided screenshots of my distributor being listed as an official distributor on the website of the brand as well as emailing the managing director and brand for proof. I must add though after replying with screenshots and a website link I was approved the next day, and after the approve the brand emailed back confirming that I brought from a verified distributor and so did the managing director so I’d put the approval down to showing the website and screen shots, hope this helps

00
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user profile
Seller_XNeyIFqzRaAVj

Brand approval declined

hello I am contacting regarding un-gating for a brand. I have invoices for 3000 units of a product from an approved distributor for this brand. The invoice contains all of mine and the suppliers information and is all up to amazons standards however I have been asked to provide the suppliers supplier for obvious reasons this is not possible please can someone advise what to do or who to contact

529 views
12 replies
Manage your brand
Tags:Brand Registry
13
Reply
user profile
Seller_XNeyIFqzRaAVj

Brand approval declined

hello I am contacting regarding un-gating for a brand. I have invoices for 3000 units of a product from an approved distributor for this brand. The invoice contains all of mine and the suppliers information and is all up to amazons standards however I have been asked to provide the suppliers supplier for obvious reasons this is not possible please can someone advise what to do or who to contact

Manage your brand
Tags:Brand Registry
13
529 views
12 replies
Reply
user profile

Brand approval declined

by Seller_XNeyIFqzRaAVj

hello I am contacting regarding un-gating for a brand. I have invoices for 3000 units of a product from an approved distributor for this brand. The invoice contains all of mine and the suppliers information and is all up to amazons standards however I have been asked to provide the suppliers supplier for obvious reasons this is not possible please can someone advise what to do or who to contact

Manage your brand
Tags:Brand Registry
13
529 views
12 replies
Reply
12 replies
12 replies
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Seller_XNeyIFqzRaAVj
In reply to: Seller_XNeyIFqzRaAVj’s post

@Maja_Amazon

Please see this I have the invoice from the online branch of the business and on the brands official website the physical side of the business is listed as a distributor. There are over 10 units purchased all my details are included as well as company reg and vat number for both me and the supplier

02
user profile
Sarah_Amzn
In reply to: Seller_XNeyIFqzRaAVj’s post

Hello @Seller_XNeyIFqzRaAVj,

This is Sarah from Amazon and I'm happy to assist you.

Have you tried to contact Seller Support? If yes, Can you please share with me the case ID so I can take a look?

Regards,

Sarah.

00
user profile
Seller_ePCYtnJrEOYgU
In reply to: Seller_XNeyIFqzRaAVj’s post

Sorry but may I ask have you figured out the solution as I myself is going through a similar solution.

00
user profile
Seller_ePCYtnJrEOYgU
In reply to: Seller_XNeyIFqzRaAVj’s post

Had no success, even the amazon seller support team cannot help for some team as the brand gate team is an "back office team" with no communication.

00
user profile
Sarah_Amzn
In reply to: Seller_XNeyIFqzRaAVj’s post

Hello @Seller_XNeyIFqzRaAVj,

can you confirm that the issue is resolved so I can close the escalation?

Sarah.

00
user profile
Seller_ePCYtnJrEOYgU
In reply to: Sarah_Amzn’s post

Hello @Sarah_Amzn

Could you assist me on my forum for this issue. Thanks

00
user profile
Sarah_Amzn
In reply to: Seller_ePCYtnJrEOYgU’s post

Hello @Seller_ePCYtnJrEOYgU,

sure, let's follow the discussion in the other thread please.

01
user profile
Seller_XNeyIFqzRaAVj
In reply to: Seller_ePCYtnJrEOYgU’s post

hi,

I provided screenshots of my distributor being listed as an official distributor on the website of the brand as well as emailing the managing director and brand for proof. I must add though after replying with screenshots and a website link I was approved the next day, and after the approve the brand emailed back confirming that I brought from a verified distributor and so did the managing director so I’d put the approval down to showing the website and screen shots, hope this helps

00
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user profile
Seller_XNeyIFqzRaAVj
In reply to: Seller_XNeyIFqzRaAVj’s post

@Maja_Amazon

Please see this I have the invoice from the online branch of the business and on the brands official website the physical side of the business is listed as a distributor. There are over 10 units purchased all my details are included as well as company reg and vat number for both me and the supplier

02
user profile
Seller_XNeyIFqzRaAVj
In reply to: Seller_XNeyIFqzRaAVj’s post

@Maja_Amazon

Please see this I have the invoice from the online branch of the business and on the brands official website the physical side of the business is listed as a distributor. There are over 10 units purchased all my details are included as well as company reg and vat number for both me and the supplier

02
Reply
user profile
Sarah_Amzn
In reply to: Seller_XNeyIFqzRaAVj’s post

Hello @Seller_XNeyIFqzRaAVj,

This is Sarah from Amazon and I'm happy to assist you.

Have you tried to contact Seller Support? If yes, Can you please share with me the case ID so I can take a look?

Regards,

Sarah.

00
user profile
Sarah_Amzn
In reply to: Seller_XNeyIFqzRaAVj’s post

Hello @Seller_XNeyIFqzRaAVj,

This is Sarah from Amazon and I'm happy to assist you.

Have you tried to contact Seller Support? If yes, Can you please share with me the case ID so I can take a look?

Regards,

Sarah.

00
Reply
user profile
Seller_ePCYtnJrEOYgU
In reply to: Seller_XNeyIFqzRaAVj’s post

Sorry but may I ask have you figured out the solution as I myself is going through a similar solution.

00
user profile
Seller_ePCYtnJrEOYgU
In reply to: Seller_XNeyIFqzRaAVj’s post

Sorry but may I ask have you figured out the solution as I myself is going through a similar solution.

00
Reply
user profile
Seller_ePCYtnJrEOYgU
In reply to: Seller_XNeyIFqzRaAVj’s post

Had no success, even the amazon seller support team cannot help for some team as the brand gate team is an "back office team" with no communication.

00
user profile
Seller_ePCYtnJrEOYgU
In reply to: Seller_XNeyIFqzRaAVj’s post

Had no success, even the amazon seller support team cannot help for some team as the brand gate team is an "back office team" with no communication.

00
Reply
user profile
Sarah_Amzn
In reply to: Seller_XNeyIFqzRaAVj’s post

Hello @Seller_XNeyIFqzRaAVj,

can you confirm that the issue is resolved so I can close the escalation?

Sarah.

00
user profile
Sarah_Amzn
In reply to: Seller_XNeyIFqzRaAVj’s post

Hello @Seller_XNeyIFqzRaAVj,

can you confirm that the issue is resolved so I can close the escalation?

Sarah.

00
Reply
user profile
Seller_ePCYtnJrEOYgU
In reply to: Sarah_Amzn’s post

Hello @Sarah_Amzn

Could you assist me on my forum for this issue. Thanks

00
user profile
Seller_ePCYtnJrEOYgU
In reply to: Sarah_Amzn’s post

Hello @Sarah_Amzn

Could you assist me on my forum for this issue. Thanks

00
Reply
user profile
Sarah_Amzn
In reply to: Seller_ePCYtnJrEOYgU’s post

Hello @Seller_ePCYtnJrEOYgU,

sure, let's follow the discussion in the other thread please.

01
user profile
Sarah_Amzn
In reply to: Seller_ePCYtnJrEOYgU’s post

Hello @Seller_ePCYtnJrEOYgU,

sure, let's follow the discussion in the other thread please.

01
Reply
user profile
Seller_XNeyIFqzRaAVj
In reply to: Seller_ePCYtnJrEOYgU’s post

hi,

I provided screenshots of my distributor being listed as an official distributor on the website of the brand as well as emailing the managing director and brand for proof. I must add though after replying with screenshots and a website link I was approved the next day, and after the approve the brand emailed back confirming that I brought from a verified distributor and so did the managing director so I’d put the approval down to showing the website and screen shots, hope this helps

00
user profile
Seller_XNeyIFqzRaAVj
In reply to: Seller_ePCYtnJrEOYgU’s post

hi,

I provided screenshots of my distributor being listed as an official distributor on the website of the brand as well as emailing the managing director and brand for proof. I must add though after replying with screenshots and a website link I was approved the next day, and after the approve the brand emailed back confirming that I brought from a verified distributor and so did the managing director so I’d put the approval down to showing the website and screen shots, hope this helps

00
Reply
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