Remote fulfillment/EFN returns
Are there any situations where returned inventory from FBA UK-fulfilled orders into EU countries using Remote fulfillment would be returned to a local FC rather than back to the UK? The remote fulfillment policy seems to me to say all returns would be returned to source (UK) FC but we keep having FBA inventory sent back to EU FCs instead.
Remote fulfillment/EFN returns
Are there any situations where returned inventory from FBA UK-fulfilled orders into EU countries using Remote fulfillment would be returned to a local FC rather than back to the UK? The remote fulfillment policy seems to me to say all returns would be returned to source (UK) FC but we keep having FBA inventory sent back to EU FCs instead.
10 replies
Seller_DJqWlEby6fi8n
Yes, we've got a similar problem. We're a UK seller enrolled in EFN, so we can store products in the UK and Spain. But returned products are being sent back to other EU FCs instead (ie, not Spain). When you've had FBA inventory sent back to EU FCs have you then been able to get those items out of those EU FCs, and if so how please?
Seller_KBCvmRKLx6ft0
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Anyone able answer this?
