Error when trying to sell a branded product listed as generic

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Seller_8yw3kTVIOo64L

Error when trying to sell a branded product listed as generic

Hi,

Does anyone know how to resolve the issue where someone has put the brand as Generic, but it obviously isn't a generic product. It's like putting a pair of Nike trainers, or cadbury chocolate as generic, obviously it's supposed to be Nike or Cadbury. I feel people are manipulating the system. This product sells really well but I can't sell on the same listing because its locked under generic.

Any help or experience would be appreciated.

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2 replies
Tags:ASIN, Add a product, Listings
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Seller_ZJhFeE3tNKzfh

I imagine the correct route is Reporting via this tool.

Though whether amaazon will do anything, or if they do, do it with any speed is up for debate.

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Seller_GIHNeHnxu545E

Has this on a Fortnum & Mason product clearly listed as F&M with F&M branding in the phot of the product - Amazons reply when i logged a 5885 error "nope cant list it" so i just logged a ticket to bring the listing down for incorrect details because if i cant sell it then no-one can

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