FBA shipment possibly lost by UPS
My shipment was supposed to be delivered on 6/24 and the last tracking update was 6/22. Tracking now says the delivery date will be provided as soon as possible. The last tracking update does show it's in the city it's supposed to be delivered in. I contacted UPS and they said at this point they consider it lost or missing, but Amazon has to inquire about shipment issues. I contacted Amazon and they told me it is not considered lost or missing because it still shows "In Transit". When does Amazon consider it lost?
0 replies
Seller_z3XfkorVSmnEY
Are you shipping TO Amazon (FBA) or are you shipping to a customer?
If it's FBA you have to wait for the reconcile date (usually 30+ days after delivery).
Bryce_Amazon
Greetings,
What is the date on which you request an investigation into this shipment? That will be listed on the Contents tab of the shipment. Let me know!
- Bryce
Seller_07r8NoxKwETo4
exactly same happened in my case.
is there any further update of your shipment ?
