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Seller_BqVvorwi7eYuJ

Upgrading from Individual to Professional Account - Verification

Hello,

I attempted to upgrade my account from an individual to a professional account but have got caught in a loop of sending ID documents and having them verified (successfully on 2 occasions) but still unable to upgrade my account.

I get the following message "to upgrade your selling plan , please complete your account verification from Account overview page or Verify Account link and that the page will automatically redirect momentarily".

I then get directed to a page that shows my business and primary contact information with the only option to "edit information" via a button at the bottom of the page

When I click "edit information" a message comes up saying "i am currently undergoing another verification"

I got a message this morning saying I was able to be verified so unclear what I need to do,

Can someone help?

Thanks

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1 reply
Account Setup
Tags:Verification
10
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user profile
Seller_BqVvorwi7eYuJ

Upgrading from Individual to Professional Account - Verification

Hello,

I attempted to upgrade my account from an individual to a professional account but have got caught in a loop of sending ID documents and having them verified (successfully on 2 occasions) but still unable to upgrade my account.

I get the following message "to upgrade your selling plan , please complete your account verification from Account overview page or Verify Account link and that the page will automatically redirect momentarily".

I then get directed to a page that shows my business and primary contact information with the only option to "edit information" via a button at the bottom of the page

When I click "edit information" a message comes up saying "i am currently undergoing another verification"

I got a message this morning saying I was able to be verified so unclear what I need to do,

Can someone help?

Thanks

Account Setup
Tags:Verification
10
30 views
1 reply
Reply
1 reply
user profile
Connor_Amazon
In reply to: Seller_BqVvorwi7eYuJ’s post

Hi @Seller_BqVvorwi7eYuJ

Connor from Amazon here, thanks for reaching out.

I just reviewed your account and it looks like you are fully verified and active on our end. If you haven't already, check out our Amazon Seller Beginner's Guide that goes over the basics of selling on our platform.

If you still need assistance, please create a support case via this link so that our partner team can take a look.

Also, I am here to help in case you need further support.

Best,

Connor

10
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user profile
Seller_BqVvorwi7eYuJ

Upgrading from Individual to Professional Account - Verification

Hello,

I attempted to upgrade my account from an individual to a professional account but have got caught in a loop of sending ID documents and having them verified (successfully on 2 occasions) but still unable to upgrade my account.

I get the following message "to upgrade your selling plan , please complete your account verification from Account overview page or Verify Account link and that the page will automatically redirect momentarily".

I then get directed to a page that shows my business and primary contact information with the only option to "edit information" via a button at the bottom of the page

When I click "edit information" a message comes up saying "i am currently undergoing another verification"

I got a message this morning saying I was able to be verified so unclear what I need to do,

Can someone help?

Thanks

30 views
1 reply
Account Setup
Tags:Verification
10
Reply
user profile
Seller_BqVvorwi7eYuJ

Upgrading from Individual to Professional Account - Verification

Hello,

I attempted to upgrade my account from an individual to a professional account but have got caught in a loop of sending ID documents and having them verified (successfully on 2 occasions) but still unable to upgrade my account.

I get the following message "to upgrade your selling plan , please complete your account verification from Account overview page or Verify Account link and that the page will automatically redirect momentarily".

I then get directed to a page that shows my business and primary contact information with the only option to "edit information" via a button at the bottom of the page

When I click "edit information" a message comes up saying "i am currently undergoing another verification"

I got a message this morning saying I was able to be verified so unclear what I need to do,

Can someone help?

Thanks

Account Setup
Tags:Verification
10
30 views
1 reply
Reply
user profile

Upgrading from Individual to Professional Account - Verification

by Seller_BqVvorwi7eYuJ

Hello,

I attempted to upgrade my account from an individual to a professional account but have got caught in a loop of sending ID documents and having them verified (successfully on 2 occasions) but still unable to upgrade my account.

I get the following message "to upgrade your selling plan , please complete your account verification from Account overview page or Verify Account link and that the page will automatically redirect momentarily".

I then get directed to a page that shows my business and primary contact information with the only option to "edit information" via a button at the bottom of the page

When I click "edit information" a message comes up saying "i am currently undergoing another verification"

I got a message this morning saying I was able to be verified so unclear what I need to do,

Can someone help?

Thanks

Account Setup
Tags:Verification
10
30 views
1 reply
Reply
1 reply
1 reply
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user profile
Connor_Amazon
In reply to: Seller_BqVvorwi7eYuJ’s post

Hi @Seller_BqVvorwi7eYuJ

Connor from Amazon here, thanks for reaching out.

I just reviewed your account and it looks like you are fully verified and active on our end. If you haven't already, check out our Amazon Seller Beginner's Guide that goes over the basics of selling on our platform.

If you still need assistance, please create a support case via this link so that our partner team can take a look.

Also, I am here to help in case you need further support.

Best,

Connor

10
Follow this discussion to be notified of new activity
user profile
Connor_Amazon
In reply to: Seller_BqVvorwi7eYuJ’s post

Hi @Seller_BqVvorwi7eYuJ

Connor from Amazon here, thanks for reaching out.

I just reviewed your account and it looks like you are fully verified and active on our end. If you haven't already, check out our Amazon Seller Beginner's Guide that goes over the basics of selling on our platform.

If you still need assistance, please create a support case via this link so that our partner team can take a look.

Also, I am here to help in case you need further support.

Best,

Connor

10
user profile
Connor_Amazon
In reply to: Seller_BqVvorwi7eYuJ’s post

Hi @Seller_BqVvorwi7eYuJ

Connor from Amazon here, thanks for reaching out.

I just reviewed your account and it looks like you are fully verified and active on our end. If you haven't already, check out our Amazon Seller Beginner's Guide that goes over the basics of selling on our platform.

If you still need assistance, please create a support case via this link so that our partner team can take a look.

Also, I am here to help in case you need further support.

Best,

Connor

10
Reply
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