You can now provide immediate feedback to us at the end of a call with Selling Partner Support.

Previously, you had to wait for us to send you an email after your case was resolved to offer feedback. Now, you can remain on the line after the call ends to complete a brief satisfaction survey.

This survey makes it easier to share feedback immediately after you receive assistance. It's part of our ongoing efforts to improve our Selling Partner Support experience and identify areas for improvement.

We've introduced a new term financing from TradeBridge to support your business needs in the UK store.

Eligible sellers can now access funding up to £5 million with flexible repayment terms up to 18 months. Through the quick and easy online application process, you can find out if you qualify within two business days.

TradeBridge offers flexible, fair, and transparent business funding with no hidden fees or personal guarantees to help you scale your business.

To see if your business is eligible for a term financing with TradeBridge, go to Amazon Lending.

The updated Fulfilment by Amazon (FBA) inventory reimbursement policy will now go into effect on March 31, 2025, instead of March 10, 2025. We made this change to give you more time to manage your costs through the Manage your sourcing cost page in the Inventory Defect and Reimbursement portal.

Since January, we’ve been gradually rolling out the Manage your sourcing cost page to ensure a high-quality experience. All sellers will have access to this page by February 28, 2025, giving you time to review and submit your costs before the new policy takes effect.

For more information about the FBA inventory reimbursement policy, go to Changes to programme policies.

Today, we launched a new Inventory Defect and Reimbursement (IDR) portal to streamline your operations and give you more transparency into your Fulfilment by Amazon (FBA) inventory reimbursements. Now, you can more efficiently manage all your inventory-related defects and reimbursements within warehouse lost, warehouse damage, and customer returns, in one convenient place through the IDR portal.

The IDR portal gives you:

• Complete visibility into these defects and their status
• Detailed information for each of these defects, including type, creation date, actions taken, reasons, and current status
• A comprehensive view of these defects from multiple reports and policy checks to identify reimbursable opportunities
• Insights into defect frequency and the resolution rationale

Note that the portal doesn’t include defects under missing from inbound, removals or warehouse disposals.

Access the IDR portal

1. Go to your FBA dashboard on Seller Central.
2. In the Inventory drop-down menu, select Inventory Defect and Reimbursement.

You can also access the IDR portal through the Reimbursements report.

For more information, go to Inventory Defect and Reimbursement (IDR) Portal.

We’re updating our product title policy to standardise listings and enhance the shopping experience across our stores.

Over time, we’ve observed that product titles have become longer and they sometimes include redundant wording or characters that can decrease customer confidence. These new policy changes will help ensure that product titles are clear, concise and consistent.

The following new requirements will take effect on January 21, 2025:

• For most product categories, titles may not exceed 200 characters, including spaces.
• The special characters !, $, ?, _, {, }, ^, ¬ and ¦ are not allowed, unless they are part of the brand name.
• Titles may not contain the same word more than twice. Prepositions, articles and conjunctions are exceptions.

If you have titles that do not comply with the requirements listed above, we recommend that you update them.

Starting on January 21, all title changes will be subject to the updated policy and you’ll be able to view and fix any non-compliant titles in Manage all inventory.

Additionally, we’ll provide override suggestions for non-compliant titles to brand owners in Review listing updates. Brand owners will have 14 days to act upon on the suggestions before we update the titles to comply with our requirements. These suggestions will be rolled out gradually.

Your listings will remain active during this process and you’ll still be able to make edits to your product titles as long as your changes comply with the new policy.

For more information, including character limits by product category and store, go to Product title requirements .