Effective August 1, 2024, Selling on Amazon, Fulfilment by Amazon, and all other services currently supplied by Amazon Services Europe S.à r.l. (ASE) will be supplied by Amazon EU S.à r.l. (AEU). All agreements, policies, terms and conditions currently referring to ASE, including Amazon Payments agreements, will be updated to AEU. Additionally, all invoices issued by Amazon will be issued by AEU instead of ASE after August 1, 2024.

If your company is established in the UK, Germany, France, Italy, Spain, Netherlands, Poland, Belgium or Sweden, you will be invoiced by the AEU branch in your country of establishment. As a result, local VAT rules apply and and VAT will be charged on your Amazon fees. In the majority of cases, we expect that you will be able to recover this VAT through your normal VAT return process.

We recommend that you contact your tax advisor for more information on recovering VAT as per your country of establishment's local regulations.

If your company is not established in the countries listed above, you will be invoiced by the AEU head office in Luxembourg, and there will be no change to how VAT is applied on Amazon fees.

Note: This change doesn't impact your account access, listings, product pricing, customer reviews, selling services or the price of services.

For more information, go to Update to Amazon UK and EU seller services entity and VAT treatment.

Dear Sellers Members,

We're sharing some crucial updates regarding the upcoming implementation of the General Product Safety Regulation (GPSR) in the European Union (EU), including Northern Ireland, under the Northern Ireland Protocol.

This regulation, set to take effect on December 13, 2024, marks a significant milestone in ensuring the safety and integrity of non-food consumer products in the EU market.

Here's a quick overview of what you need to know:

For listings on Amazon UK-based store, you don’t need to submit any information to Amazon. You must, however, submit the required information for listings on Amazon EU-based stores. For instructions, open this help page in the Seller Central website for the EU-based store, where you sell products in scope of the GPSR.

Scope of GPSR: Most non-food consumer products offered for sale in the EU will fall under the jurisdiction of GPSR, including used, repaired, and reconditioned items. However, certain exceptions apply, such as medicinal products, food and drinks, and living plants and animals.

Key Requirements:

• Responsible Person: It's mandatory to have a Responsible Person established within the EU for your non-food products. Make sure to label your products with their contact information in one of the EU's official languages.

• Manufacturer Information: Label your products with the manufacturer's contact details and, if applicable, the importer's information. Ensure the visibility of this information on both physical products and online listings.

• Labelling and Traceability: Adhere to GPSR and existing labelling requirements. Ensure each product carries a unique identifier for easy identification. Provide necessary warning and safety information, both physically and in online listings.

Action Required for Sellers:

• Proving Compliance to Amazon: Ensure compliance with GPSR requirements for EU-based stores. Non-compliant listings risk removal and ineligibility for flash sales.

• Brand Owners: Verify product compliance, enroll in Amazon Brand Registry, appoint a Responsible Person, provide manufacturer information, and display necessary details on product pages.

• Resellers: Verify compliance, provide Responsible Person and manufacturer information, display product pictures and safety information.

• Removing Products from Sale: If not continuing sales in EU stores, remove affected products from inventory via Manage Inventory dashboard or FBA.

• Displaying Information on Product Pages: Responsible Person and manufacturer information, along with relevant images and safety documents, will be displayed on product detail pages within 24 hours of confirmation.

• Submitting Information to Amazon: Use the Add compliance information widget in the Manage your compliance dashboard to provide necessary details. Submitting Responsible Person and manufacturer information: FR DE IT ES

Remember, this post serves as a guide and not legal advice. For specific queries regarding compliance with GPSR, we advise consulting your legal counsel.

Previous News post: Prepare for the new General Product Safety Regulation.

Stay tuned for further updates and ensure your products are in alignment with GPSR standards for a seamless market experience.

Have a great day ahead!

Ezra

Dear Sellers,

Below, I'm sharing an update regarding the SFP delivery dates for the Easter 2024.

Thank you for raising this issue. We experienced some delivery disruptions over the recent Easter bank holiday weekend due to a temporary configuration error in our systems. This led to some orders not accounting for the Easter holidays.

This issue has been resolved and the necessary adjustments have been made. Your delivery performance metrics have been adjusted to ensure this issue has not impacted them. Future bank holidays will not face this issue so you can proceed as usual.

We are aware of the ongoing issue with SFP weekend pickups, and we are working to resolve it. I will keep you updated in this thread.

Thank you for all your contributions, call-outs, and data that you have shared.

Best regards,

Julia.

Dear Selling Partners,

Since March, you have been able to use the Subscribe & Save feature for both Fulfilment by Amazon (FBA) and Fulfilment by Merchant (FBM) orders.

We have received some questions regarding this feature in the past.

Therefore, we have worked with the Partner Team to organise an 'Ask Amazon' Event.

We will open the event thread on June 12, 2024. between 8 a.m. and 4 p.m. (GMT+1) for you to ask your questions.

We look forward to addressing your queries!

Note: While we cannot provide legal advice or interpret regulatory requirements specific to individual sellers, we will strive to provide general guidance and clarifications.

Do you have any topic ideas for future 'Ask Amazon' Events? Please share them with us!

Best Regards,

Sakura

Hello Sellers,

Amazon Outlet is a great place for customers to shop for overstock deals and clearance products. Amazon Outlet offers a wide selection of items, such as electronics, toys, beauty and kitchen.

You can review Amazon Outlet deal recommendations in the FBA Inventory tool and create deals to be featured on the Amazon Outlet page once approved by Amazon. This option can increase sell-through, improve cash flow, optimise inventory levels and reduce total storage fees.

ASINs must meet the following criteria to be eligible for listing on Amazon Outlet, which are subject to change:

1. Have inventory in Amazon fulfilment centres for at least 90 days
2. Have at least 1 unit of inventory on-hand
3. Be in new condition
4. Have a product rating of at least 3 stars or no reviews
5. Are not currently enrolled in another deal promotion such as Lightning Deals
6. Have not appeared as an Outlet deal in the past 60 days
7. Is not restricted for sale in your store

Please check the Amazon Outlet article for the following information:

1. Create and manage an Amazon Outlet deal
2. How to check the status of an Outlet deal
3. Cancel an Amazon Outlet deal submission
4. Combined Amazon Outlet deal and voucher discount
5. Amazon Outlet best practices
6. Frequently asked questions

Happy selling, Spencer

We’re currently experiencing a system issue that’s impacting functionality to the following areas:

• Send to Amazon

We are currently working to fix the issue as quickly as possible.