Every statement shows my balance is reserve
Hello there,
Since August I have not received any payment, every time statement shows balance reserved. Amazon support is not responding correctly. Not sure why I am not getting paid despite having positive feedback from the customers.
Any suggestion or information will be most welcome.
Kind regards
Tikla
Every statement shows my balance is reserve
Hello there,
Since August I have not received any payment, every time statement shows balance reserved. Amazon support is not responding correctly. Not sure why I am not getting paid despite having positive feedback from the customers.
Any suggestion or information will be most welcome.
Kind regards
Tikla
6 replies
Seller_BS5lg2keRs2QO
I’d start with making sure that your bank details are correct. Also go through each marketplace and make sure there are no account messages - it is possible to get suspended despite positive feedback.
Seller_64jziShTiTjOq
Other threads on this. It’s happening to other sellers
Seller_KPUVSnlIO3tRi
I had the same issue. I found I needed to send them a copy of a bank statement showing my name and account number so amazon could verify my bank account. Once Id done that I was able to request a payment. There is usually a balance left in Amazon though which they keep in case of a return request or a chargeback. Hope that helps. Good luck.
Seller_t9iyrbhgsT5TB
And when you look at your founds available does it show anything there? Is your reserves constantly growing?
