Every statement shows my balance is reserve
Hello there,
Since August I have not received any payment, every time statement shows balance reserved. Amazon support is not responding correctly. Not sure why I am not getting paid despite having positive feedback from the customers.
Any suggestion or information will be most welcome.
Kind regards
Tikla
0 replies
Seller_BS5lg2keRs2QO
I’d start with making sure that your bank details are correct. Also go through each marketplace and make sure there are no account messages - it is possible to get suspended despite positive feedback.
Seller_64jziShTiTjOq
Other threads on this. It’s happening to other sellers
Seller_KPUVSnlIO3tRi
I had the same issue. I found I needed to send them a copy of a bank statement showing my name and account number so amazon could verify my bank account. Once Id done that I was able to request a payment. There is usually a balance left in Amazon though which they keep in case of a return request or a chargeback. Hope that helps. Good luck.
Seller_t9iyrbhgsT5TB
And when you look at your founds available does it show anything there? Is your reserves constantly growing?
