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Hi

From my previous posts KYC needed to verify that I am based and trade in the UK

They now say they cannot do that even though I showed them everything they need

I contact seller support who immediate close the case saying I need to go back to the dashboard but then the dashboard says this :

'We have failed to verify the information that you have provided. If you have further questions, please contact Seller Support/Selling Partner Support.'

Any ideas?

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Hi everyone, I’m currently facing an issue with my account registration and could really use some guidance.

During the registration process, I mistakenly entered my EIN in the Company Registration Number field. Unfortunately, the field became uneditable (greyed out) after submission, so I haven’t been able to correct it.

Because of this mismatch with my official documents, my account has been deactivated, and my reactivation request was rejected.

I've reached out to support multiple times, but each time I get the same generic response within seconds: “Submit an appeal.” It doesn’t address the issue of the uneditable field, and I’m stuck in a loop without being able to fix the core problem.

Has anyone experienced this or know how I can get the field unlocked or reset so I can enter the correct info and properly verify my account?

Any help would be greatly appreciated!

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Fake Reviews
by Seller_ETq6Vfbjgprmx

There is no help or assistance when we are spotting other sellers clearly doing fake reviews on multiple ASINs of their products.

Have reported them through violations, even sent Managing Director an email and clearly it seems one can abuse amazons policies and get away with it. Is there any advice on options we haven't already tried or a method?

Amazon should act on these sellers asap.

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My account has been suspended with stock stranded for over a year due to UK establishment verification.

Their final message to me was this. I have tried everything, my office before was a virtual address office and now it is physical. They still won't accept it or the documentation for it.

It has been under the Ombudsman investigation for over a year too.

If anyone can advise me on what to do I would greatly appreciate it.

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Hello, This accounting yeat I have come close to the VAT threshold (including all Amazon "expenses" such as FBA fees).

These expenses come to almost £20K (roughly half of which are FBA fees {carriage, warehousing etc}).

Should I be including FBA fees when calculating my VAT taxable turnover?

Thanks

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Sudden increase in Deferred transactions
by Seller_RLXCX068q9bgP

My deferred transactions have gone from about 15% of my balance, to 60%

Has anyone else seen this? Maybe it's a new policy?

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Account is restricted
by Seller_1J41YneNRIanp

Hi, I want to sell on Amazon. I did register a few years ago, but I deactivated it as I didn't have time to spend on selling. I checked the reason and it takes me to the VAT help page. I already uploaded my VAT number. Is there something else I should be doing?

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Lagerbestand senden, nicht sortenrein
by Seller_BrfEqtHc4BEzT
Amazon replied

Wie sende ich in einem Karton zum Beispiel drei verschiedene Größen eines Partents, also zb. 25 x S, 100 x M und 100 x L?

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Hello!

We have formally written to request a resolution to the issue where FBA inventory cannot be removed due to a system error on Amazon. This problem has seriously hindered us from closing seller accounts

United Kingdom Inventory :1 units

Poland Inventory :1 units

We want to close our account, but the following prompt appears:

You currently have inventory stored at one or more of our fulfilment centres. This inventory needs to be either returned to you or disposed of before your account can be closed. Place a removal request to process your request.

You have a balance on your account. Once you've received a final payment or charge and your balance is £0.00, you can close your account.

1. We started dealing with this inventory removal issue on December 6, 2024. However, nearly six months have passed, and the inventory problem remains unresolved as it has been cancelled by system errors.

2.The seller support failed to provide an effective solution.

We declare our willingness to give up all the inventory in the store and the claim rights for the inventory. Please help complete the direct disposal of this inventory.

If you need us to provide any materials, please contact us. Thank you very much!

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Hi, several months ago Amazon decativated my seller account. The failed to inform me that my listings were however still active, it seems & I recently was sent notification of a sale. I am unable to reactivate my account & I don't want to either because I have no spent several days, of extremely stressful conversations & emails back & forth with Amazon & the refuse to assist. As far as I know I will still be charged the Amazon fees for the sale & they'll continue to accept any sales because they refuse to deactivate my listings.

I don't know how any company is allowed to treat its users this way.

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