Automated receipt generation for sellers exempt from VAT registration
I am trying to activate automated receipt generation but the page shows: 'You are not eligible for automatic receipt generation.' even though I am eligible and not allowing me to complete it. We are below threshold so VAT is not deductible from our sales. Has anyone ever had the same problem and can help me solve this issue? @JiAlex_Amazon @Spencer_Amazon
My business is primarily established and dispatching only from the UK:
We sell goods below the current domestic registration threshold.
We do not store inventory (and/or dispatch goods from) outside the UK.
We do not act as the importer of records when dispatching goods to an EU-based customer.
Automated receipt generation for sellers exempt from VAT registration
I am trying to activate automated receipt generation but the page shows: 'You are not eligible for automatic receipt generation.' even though I am eligible and not allowing me to complete it. We are below threshold so VAT is not deductible from our sales. Has anyone ever had the same problem and can help me solve this issue? @JiAlex_Amazon @Spencer_Amazon
My business is primarily established and dispatching only from the UK:
We sell goods below the current domestic registration threshold.
We do not store inventory (and/or dispatch goods from) outside the UK.
We do not act as the importer of records when dispatching goods to an EU-based customer.
2 replies
Seller_4AYDPBgxe3aZm
Hi,
As you were only incorporated 6 days ago is your Amazon account fully verified as this may be the problem. Check your business information and bank details. Has everything got a green tick saying verified.
Sarah_Amzn
Hello @Seller_XOBwcJq4JoA2a,
Welcome to the Forums.
This is Sarah with Amazon.
To activate Automated Receipt Generation, you must meet the eligibility criteria as described in the terms and conditions on the program enrolment page.
You can find more information here:
Automated Receipt Generation program FAQ
Invoicing Solutions: Receipt Generation and Document Upload
Kind regards,
Sarah.
