Unable to list any book
I have been selling books for close to a year, with good account health. I have been unable to list any book at all for a couple of weeks. I have talked to two customer services reps and emailed several times, with no resolution. Twice I have been told the matter is being sent to an internal team and then I never hear back.
Here is what the message says, when I try to list a book:
This product has other listing limitations. Learn more
Refurbished condition: You are not approved to list this product and we are not accepting applications at this time.Sorry, the ability to create a listing for this item is restricted.
This is NOT about "requesting approval." I have seen several other people on this forum with the same problem and it seems that eventually, a moderator notices and looks into it. Please help!
Unable to list any book
I have been selling books for close to a year, with good account health. I have been unable to list any book at all for a couple of weeks. I have talked to two customer services reps and emailed several times, with no resolution. Twice I have been told the matter is being sent to an internal team and then I never hear back.
Here is what the message says, when I try to list a book:
This product has other listing limitations. Learn more
Refurbished condition: You are not approved to list this product and we are not accepting applications at this time.Sorry, the ability to create a listing for this item is restricted.
This is NOT about "requesting approval." I have seen several other people on this forum with the same problem and it seems that eventually, a moderator notices and looks into it. Please help!
79 replies
Seller_Hi7wbO2Kbo6bl
Why don't you share a few of the ISBNs / ASINs that you are unable to list.
We can see what sort of results we have with those.
Seller_qef4dBMR6CpbS
It's literally every book. Here's an ISBN from a book I just happen to be reading, and cannot list.
978-0-06-093622-8
Seller_MyXY4Myx9zVcR
978-0-06-093622-8
Published by Ecco. They can be a problem as a publisher, and have restricted many sellers.
Price of book = not worth selling.
You don't need to type all of the hyphens in the ISBN. 9780060936228 will do.
Seller_Hi7wbO2Kbo6bl
I would need to apply to list that.
When this happens, are you applying?
I seldom meet up with any genuine restrictions as I do not deal with newish books or textbooks.
However, out of just about every bunch I list, there will be a few that are faux-restricted. Just apply and wait. Sometimes take the "I am not a moron" test and apply and wait.
The wait is the key feature to making it work. At least a few hours, sometimes longer.
So far, all my "applications" have been instantly approved. Just have to wait.
Seller_qef4dBMR6CpbS
This has nothing to do with it. As I've said, it's literally every book. I'm not trying to sell that particular book, it was just the one next to me.
Seller_qef4dBMR6CpbS
This is why I hesitate to provide ISBNs. It's not about this particular book. And there is no way to "apply." I have done that (requesting approval) many, many times with other publishers. It's not about the book being newish or a textbook, it's every book.
It says "we are not accepting applications at this time."
I appreciate you trying to help!
Seller_Hi7wbO2Kbo6bl
Seller_qef4dBMR6CpbS
Okay. More examples. But it's every book.
1421419459
1955406006
0143039946
1571311777
Seller_hZ409bHSOTHe1
you are nice to help her, i am too new but that was happening to me I just had to wait a day so approval would process. next day they always list. just thought maybe it was my same problem.
Seller_axJTeKuAPBkfY
I got approved to list 2 different books 5 minutes ago and then went to list them and suddenly I am not able to lost them for some reason. ISBN are 9780393603033 and 9781544336664. I don't understand it. I'm trying to sell used, which I was approved for and then it takes me to a page where I have to ask permission from the company etc to sell it new, which it's not new and I'm not trying to sell it new. One took me to a we aren't accepting applications to sell refurbished even though I'm not refurbishing a book and was just approved to sell it.
Seller_Hi7wbO2Kbo6bl
You don't have to watch the video or even hit play. I have been "through" that page a number of times. Never looked at the video. Always instantly approved after taking the test.
Always have to wait several hours after approval before listing.
Seller_s7F7fMBDtix0d
Sometimes in media, this is a bug for me. Are you trying to list it from the Amazon product page by clicking on the "sell your item" button? If so, try going to seller central > Manage Your Inventory > Add A Product. For some reason it seems to work most of the time that way when it doesn't the other way.
Seller_s7F7fMBDtix0d
Do you have a book currently listed? Go in and try to list another copy (like a new copy if yours is used, etc.) and see what happens.